ServiceNow System Administration Training

Table of Contents :

Module 1: User interface and core configuration
1.UI Essentials
2.Configuraiton Essentials
3.Mobile Platform

Module 2:User Administration
1.User administration

Module 3:Data Management
1.Manage Data with tables and the App creator
2.Import Sets

Module 4:Service Automation Platform
1.Knowledge Base
2.Service Catalog
4.Service Level Agreements

Module 5:Core application Administration
1.Policies and Interactions
2.Application Security
3.Events and Notifications

Module 6:Ongoing Maintenance
1.Update Sets
2.Upgrades,Performance and Troubleshooting
3.Social IT

Module 7: Case Study

Registration Details

Duration : 2Days [ 9AM to 6PM ]
Cost: 22,000 INR
Online Fee Payment :

Training Takeaways

Sample Project on Servicenow Admin using ServiceNow instance
Sample mock test questions for Servicenow Admin certification
Flash Cards on Servicenow Admin
Delivery Method

Training is designed as Highly Illustrative, interactive and is covered with extensive practical experience.
More emphasis on discussions and queries.
Includes useful templates and infrastructures for implementing Project Management.
Case study material, exercises and appropriate handouts for extra reading/knowledge will be provided.

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