Servicenow admin Training

Online /Inperson training available

Training Objectives : Students can:

  1. Create new applications and new modules to establish an information hierarchy.
  2. Personalize and create forms and fields for the various roles and groups to target company requirements.
  3. Define Service Level Agreements (SLAs), notifications, and reports.
  4. Interact with the ServiceNow Knowledge Base for company use.
  5. Implement security controls by using contextual security and develop a security scheme by using contextual security controls.
  6. Move data in and out of an instance using import sets and transform maps.
  7. Fulfill ESS user requests using Service Catalog to create items and record producers, variables, and workflows.

Servicenow releases

  1. Aspen: December 2011
  2. Berlin: July 2012
  3. Calgary: March 2013
  4. Dublin: October 2013
  5. Eureka: May 2014
  6. Fuji : Mar 2015
  7. Geneva :Jan 2016
  8. Helsinki : June 2016
  9. Istanbul : Dec 2016
  10. Jakarta : June 2017

Join us in Bangalore (4th Dec 2015 and 5th Dec 2015) for the ITSMf India Conference 2015, Spectramind's clients get 10% discount on registration fees ,Register Today Register :

Percentage of questions distribution for exam

Learning Domain Percentage of questions
1.Describe and use system information architecture 35%
2.Define security methodology, users, groups and roles 20%
3.Monitor, track and report using SLAs, notifications, Knowledge Base and reports 15%
4.Create Service Catalog items, variables and workflows 15%
5.Maintain and configure ServiceNow with customizations, update sets and upgrades 10%
6.Import data using import sets and transform maps 5%

Topics covered :

MODULE 1—INTRO TO SERVICE-NOW.COM

  1. LOG ONTO SERVICE-NOW.COM
  2. 
 THE SERVICE-NOW.COM NAVIGATION
  3. 
 SERVICE-NOW APPLICATIONS AND MODULES
  4. 
 FORMS, LISTS, AND TABLES
  5. 
 EXERCISE: QUICK SEARCH TIPS
  6. 
 EXERCISE: CREATING AN INCIDENT

MODULE 2 – CONFIGURING USERS AND GROUPS

  1. USERS
  2. 
 GROUPS
  3. 
 ROLES
  4. 
 EXERCISE: CREATE A GROUP
  5. 
 EXERCISE: CREATE OUR USER

MODULE 3: BASIC FORM AND LIST MODIFICATIONS

  1. PERSONALIZING FORMS
  2. 
 PERSONALIZING LISTS
  3. 
 INTRO TO FIELDS
  4. 
 DICTIONARY UI
  5. 
 EXERCISE: MODIFYING OUR FORM
  6. 
 EXERCISE: DEPENDANT FIELD
  7. 
 EXERCISE: ADD A VALUE TO CHOICE LIST
  8. 
 EXERCISE: CREATE A NEW FIELD

MODULE 4 – UI POLICY, UI ACTION,AND SCRIPTING

  1. UI POLICY
  2. 
 EXERCISE: UI POLICY
  3. 
 CLIENT SCRIPTS
  4. 
 BUSINESS RULES
  5. 
 UI ACTION
  6. EXERCISE: UI ACTIONS

MODULE 5 – TABLES & COLUMNS

  1. TABLES
  2. EXERCISE: SCHEMA MAP
  3. EXERCISE: CREATING A TABLE

MODULE 6 – APPLICATIONS & MODULES

  1. EXERCISE: CREATE NEW MODULE
  2. EXERCISE: RENAME MODULE
  3. EXERCISE: ASSIGNED TO ME MODULE
  4. 
 EXERCISE: TURNING ON/OFF AN APPLICATION.
  5. 
 EXERCISE: ADDING AN APPLICATION TO A ROLE

MODULE 7 - EMAIL NOTIFICATIONS

  1. EXERCISE: NEW EMAIL NOTIFICATIONS
  2. 
 EXERCISE: OUT OF THE BOX EMAIL NOTIFICATIONS


MODULE 8 – UPDATE SETS

  1. EXERCISE: CREATING AN UPDATE SET
  2. 
 EXERCISE: COMPLETE OUR UPDATE SET
  3. 
 EXERCISE: CONFIGURE NEW SOURCE
  4. 
 EXERCISE: RETRIEVE UPDATE SETS

MODULE 9 – IMPORT SETS

  1. EXERCISE: LOADING DATA
  2. 
 EXERCISE: CREATE TRANSFORM MAP

MODULE 10 – SLA

  1. EXERCISE: SERVICE LEVEL AGREEMENTS
  2. 
 EXERCISE: WORKFLOW BASICS


MODULE 11 - SERVICE CATALOG

  1. EXERCISE: CREATE NEW CATALOG ITEM
  2. 
 EXERCISE: ADD VARIABLES TO YOUR CATALOG ITEM
  3. EXERCISE: LINK A CATALOG ITEM TO A WORKFLOW
  4. 
 EXERCISE: CREATE A BUNDLE
  5. 
 EXERCISE: CREATE AN ORDER GUIDE


MODULE 12 – SECURITY

  1. EXERCISE: USER VIEWS
  2. EXERCISE: ROLE BASED SECURITY
  3. CUSTOMER/CALLER INFORMATION
  4. EXERCISE: SET FIELD TO READ ONLY
  5. 
 EXERCISE: DEBUG SECURITY


MODULE 13 – REPORTS, GAUGES, AND HOMEPAGES

  1. EXERCISE: ACCESSING REPORTS
  2. 
 EXERCISE: CREATING REPORTS
  3. 
 EXERCISE: QUICK ACCESS REPORTS
  4. 
 EXERCISE: SCHEDULING REPORTS
  5. 
 EXERCISE: ADDING CONTENT TO HOME PAGES
  6. 
 EXERCISE: MOVING GAUGES

MODULE 14 – GOING FURTHER

  1. INTEGRATION PLUG-INS
  2. 
 ADDITIONAL EDUCATION

Pls send us your query , will answer back within 24Hrs: Thanks in advance for contacting us

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 Registration Details

Duration : 2 Days [ 9AM to 6PM ]
Training Cost: 22,000 INR

Exam Fee separate : 150 USD to be paid to Service-now.

 By the end of the course participants will be able to: [ Pls note : No prerequisite knowledge of scripting/development needed ]

  • · Add users, groups and roles

  • · Be able to administrate the system

  • · Be able to build workflows

  • · Be able to configure the Service Catalog

  • · Be able to perform standard configurations

  • · Build new UI policies and UI actions 

  • · Configure alerts and notifications
  • · Create a chat room and set up help desk chat
  • · Create an Access Control Rule (ACL)

  • · Create and use update sets to facilitate moving customizations between systems
  • · Create new Service Now elements, including workflow, service catalog items, SLAs, tables, applications, and modules 

  • · Customize your instance by personalizing lists, filters and forms 

  • · Import users, apply update sets, activate plugins, and build reports, gauges and homepages 

  • · Understand key concepts of Service Now

  • · Understand Service Now product
 features
  • · Understand where to find additional information
  • · Work with two key process applications: Incident and ServiceNow Service Catalog

Training Takeaways

  1. Sample Project on Servicenow Admin using ServiceNow instance
  2. Sample mock test questions for Servicenow Admin certification
  3. Flash Cards on Servicenow Admin

 Delivery Method

  1. Training is designed as Highly Illustrative, interactive and is covered with extensive practical experience.
  2. More emphasis on discussions and queries.
  3. Includes useful templates and infrastructures for implementing Project Management.
  4. Case study material, exercises and appropriate handouts for extra reading/knowledge will be provided.

India Course Dates, Venue & Timings:

Sl.No. State City Batch1-Date Batch2-Date Batch3-Date Batch4-Date Batch5-Date Batch6-Date Batch7-Date Batch8-Date Venue Contact
1 Andhra Pradesh Vijayawada 3-Apr’17 10-Apr’17 17-Apr’17 24-Apr’17 1-May’17 8-May’17 15-May’17 22-May’17 Vijayawada- Spectramind , DBS center Vijay
2 Andhra Pradesh Vizac/ Vishakhapatnam 3-Apr’17 10-Apr’17 17-Apr’17 24-Apr’17 1-May’17 8-May’17 15-May’17 22-May’17 Vizac- SpectraMind , Naga Chambers, Level 3 & 4, D/No. 12-1-16 Plot No. 49, Survey No 1051, Opposite HDFC bank, Waltair Main Road, Visakhapatanam, 530002 Srinivas- 98855 88499
3 Assam Guwahati 4-Feb’17 4-Mar’17 1-Apr’17 6-May’17 3-Jun’17 1-Jul’17 5-Aug’17 2-Sep’17 SPECTRAMIND Kaushik
4 Assam Dibrugarh 4-Feb’17 4-Mar’17 1-Apr’17 6-May’17 3-Jun’17 1-Jul’17 5-Aug’17 2-Sep’17 SPECTRAMIND Kaushik
5 Bihar Patna 4-Feb’17 4-Mar’17 1-Apr’17 6-May’17 3-Jun’17 1-Jul’17 5-Aug’17 2-Sep’17 DBS Center, Patna Jason
6 Calicut Kozhikode 4-Feb’17 4-Mar’17 1-Apr’17 6-May’17 3-Jun’17 1-Jul’17 5-Aug’17 2-Sep’17 SPECTRAMIND Kaushik
7 Chhattisgarh Raipur 4-Feb’17 4-Mar’17 1-Apr’17 6-May’17 3-Jun’17 1-Jul’17 5-Aug’17 2-Sep’17 DBS center ,Raipur Jason
9 Goa Goa 4-Feb’17 4-Mar’17 1-Apr’17 6-May’17 3-Jun’17 1-Jul’17 5-Aug’17 2-Sep’17 SPECTRAMIND Kaushik
10. Gujarat Ahmedabad 4-Feb’17 4-Mar’17 1-Apr’17 6-May’17 3-Jun’17 1-Jul’17 5-Aug’17 2-Sep’17 Ahmedabad - SpectraMind, 101 – 104, GCP Business Centre, Opp. Memnagar Fire Station, Vijay Cross Road, Memnagar, Ahmedabad, 380014 Mr. Jason
11 Gujarat Vadodara 4-Feb’17 4-Mar’17 1-Apr’17 6-May’17 3-Jun’17 1-Jul’17 5-Aug’17 2-Sep’17 Ahmedabad - SpectraMind, 101 – 104, GCP Business Centre, Opp. Memnagar Fire Station, Vijay Cross Road, Memnagar, Ahmedabad, 380014 Mr.Alok
12. Haryana Gurgaon 28-Jan’17 29-Jan’17 25-Feb’17 26-Feb’17 25-Mar’17 26-Mar’17 22-Apr’17 23-Apr’17 Gurgaon - SpectraMind, Level 9, Spaze i-Tech Park, A1 Tower, Sector - 49, Sohna Road, Gurgaon, 122018 Mr. Kaushik
13 Haryana Chandigarh 28-Jan’17 29-Jan’17 25-Feb’17 26-Feb’17 25-Mar’17 26-Mar’17 22-Apr’17 23-Apr’17 Chandigarh - SpectraMind, Level 4, Tower-A, Godrej Eternia, plot number 70, Industrial Area 1, Haryana, Chandigarh Kavita
14 Jammu and Kashmir Jammu 4-Feb’17 4-Mar’17 1-Apr’17 6-May’17 3-Jun’17 1-Jul’17 5-Aug’17 2-Sep’17 SPECTRAMIND Kaushik
15 Jammu and Kashmir Srinagar 4-Feb’17 4-Mar’17 1-Apr’17 6-May’17 3-Jun’17 1-Jul’17 5-Aug’17 2-Sep’17 SPECTRAMIND Kaushik
16 Jharkhand Ranchi 4-Feb’17 4-Mar’17 1-Apr’17 6-May’17 3-Jun’17 1-Jul’17 5-Aug’17 2-Sep’17 SPECTRAMIND Kaushik
17. Karnataka Bangalore 8-Apr’17 9-Apr’17 6-May’17 7-May’17 3-Jun’17 4-Jun’17 1-Jul’17 2-Jul’17 SPECTRAMIND, DBS center, Cunningham road, Bangalore Mr. Vijay: 97313 30926
18. Karnataka Mysore 8-Apr’17 9-Apr’17 6-May’17 7-May’17 3-Jun’17 4-Jun’17 1-Jul’17 2-Jul’17 SPECTRAMIND, Pai Vista, Bangalore Nilgiri Road, Doora, Mysore Mr. Vijay: 97313 30926
19 Karnataka Hubli 8-Apr’17 9-Apr’17 6-May’17 7-May’17 3-Jun’17 4-Jun’17 1-Jul’17 2-Jul’17 DBS center , Hubli Namratha
20. Kerala Cochin 15-Apr’17 16-Apr’17 13-May’17 14-May’17 10-Jun’17 11-Jun’17 8-Jul’17 9-Jul’17 SPECTRAMIND,ThomasMount ,ICTA Building,Changampuzha Nagar P.O.,Cochin- 682033 Mr. Manoj
21. Kerala Trivandrum 15-Apr’17 16-Apr’17 13-May’17 14-May’17 10-Jun’17 11-Jun’17 8-Jul’17 9-Jul’17 Hotel Classic Avenue, Thampanoor, Trivandrum, Kerala. Mr. Rajan
22 Madhya Pradesh Indore 28-Jan’17 29-Jan’17 25-Feb’17 26-Feb’17 25-Mar’17 26-Mar’17 22-Apr’17 23-Apr’17 Indore – SpectraMind , DNR 90, Unit Nos. 301, 3rd floor, 569/3, MG Road, Indore, 452003 Arun
23 Maharshtra Nagpur 4-Feb’17 4-Mar’17 1-Apr’17 6-May’17 3-Jun’17 1-Jul’17 5-Aug’17 2-Sep’17 SPECTRAMIND Kaushik
24. Maharashtra Mumbai 22-Apr’17 23-Apr’17 20-May’17 21-May’17 17-Jun’17 18-Jun’17 15-Jul’17 16-Jul’17 SPECTRAMIND,DBS Heritage,Prescot Road,Opp. Cathedral Sr. School,Fort, Mumbai 400001. DBS Heritage (From Airport instruct the car / cab driver to drive to Fort, FashionStreet. It’s near Siddharth College, Budha Bhavan. Also there are schools like J. P. Pettit School & Cathedral Sr. School Mr. Anwar
25. Maharashtra Pune 22-Apr’17 23-Apr’17 20-May’17 21-May’17 17-Jun’17 18-Jun’17 15-Jul’17 16-Jul’17 SPECTRAMIND,Panchasheel tech park,Yerwada, Pune Mr.Raju
26 Manipur Imphal 4-Feb’17 4-Mar’17 1-Apr’17 6-May’17 3-Jun’17 1-Jul’17 5-Aug’17 2-Sep’17 SPECTRAMIND Kaushik
27 Nagaland Dimapur 4-Feb’17 4-Mar’17 1-Apr’17 6-May’17 3-Jun’17 1-Jul’17 5-Aug’17 2-Sep’17 SPECTRAMIND Kaushik
28 Orissa Bhubaneshwar 4-Feb’17 4-Mar’17 1-Apr’17 6-May’17 3-Jun’17 1-Jul’17 5-Aug’17 2-Sep’17 Vani Vihar, Bhubaneshwar Mr. Satya Deep
29 Rajasthan Jaipur 28-Jan’17 29-Jan’17 25-Feb’17 26-Feb’17 25-Mar’17 26-Mar’17 22-Apr’17 23-Apr’17 DBS center,Jaipur Mr.Manish
30 Rajasthan Udaipur 28-Jan’17 29-Jan’17 25-Feb’17 26-Feb’17 25-Mar’17 26-Mar’17 22-Apr’17 23-Apr’17 SPECTRAMIND Kaushik
31. Tamilnadu Chennai 15-Apr’17 16-Apr’17 13-May’17 14-May’17 10-Jun’17 11-Jun’17 8-Jul’17 9-Jul’17 SPECTRAMIND,CHENNAI, CitiCentre , Level 6, 10/11 Dr.Radhakrishna Salai,Chennai,Tamil Nadu,600 004,India Mr. Yogdasan
32 Tamilnadu Coimbatore 15-Apr’17 16-Apr’17 13-May’17 14-May’17 10-Jun’17 11-Jun’17 8-Jul’17 9-Jul’17 Coimbatore , SpectraMind ‘Srivari Srimath”, 3rd floor, Door No.1045,Avinashi Road, Coimbatore, 641 018 Mr.Balaji
33 Telanagana Hyderabad 3-Apr’17 10-Apr’17 17-Apr’17 24-Apr’17 1-May’17 8-May’17 15-May’17 22-May’17 Flat # 617, 6th Floor, Annapurna Block, Aditya Enclave, Ameerpet, Hyderabad-500016, Telangana, India Mr. Jason: 0 94400 89341
8. Uttar Pradesh Delhi 29-Apr’17 30-Apr’17 27-May’17 28-May’17 24-Jun’17 25-Jun’17 22-Jul’17 23-Jul’17 SPECTRAMIND,Paharpur Business Centre, 21, Nehru Place Greens, New Delhi - 110019 Mr. Sanjay
34 Uttar Pradesh Varanasi 4-Feb’17 4-Mar’17 1-Apr’17 6-May’17 3-Jun’17 1-Jul’17 5-Aug’17 2-Sep’17 SPECTRAMIND Kaushik
35. Uttar Pradesh Noida 29-Apr’17 30-Apr’17 27-May’17 28-May’17 24-Jun’17 25-Jun’17 22-Jul’17 23-Jul’17 Noida - SpectraMind, Tapasya Corp Heights, Ground Floor, Sector 126, Uttar Pradesh, Noida Mr. Arun
36 Uttar Pradesh Lucknow 28-Jan’17 29-Jan’17 25-Feb’17 26-Feb’17 25-Mar’17 26-Mar’17 22-Apr’17 23-Apr’17 Lucknow – SpectraMind , 4th Floor, Halwasiya Court, Hazratganj, Uttar Pradesh, Lucknow, 226001 Mr.Sandeep
37. West Bengal Kolkata 29-Apr’17 30-Apr’17 27-May’17 28-May’17 24-Jun’17 25-Jun’17 22-Jul’17 23-Jul’17 SpectraMind, The Legacy, 1st Floor, 25-A, Shakespeare Sarani, Kolkata, 700017 Mr. Hamid
38 West Bengal Bagdogra 4-Feb’17 4-Mar’17 1-Apr’17 6-May’17 3-Jun’17 1-Jul’17 5-Aug’17 2-Sep’17 SPECTRAMIND Kaushik

International Course Dates, Venue & Timings:

Sl.No. Country City Batch1-Date Batch1-Date Batch2-Date Batch2-Date Batch3-Date Batch3-Date Batch4-Date Batch4-Date Venue Contact
1. AUSTRALIA Canberra 7-Nov’16 14-Nov’16 21-Nov’16 28-Nov’16 5-Dec’16 12-Dec’16 19-Dec’16 26-Dec’16 SpectraMind Mr.Kalam : Ph: 00 0420879664
2. Canada Ottawa 5-Nov’16 6-Nov’16 3-Dec’16 4-Dec’16 7-Jan’17 8-Jan’17 4-Feb’17 5-Feb’17 203 Royal Appian Cres, Concord ON 14K513 Mrs.Vala Ph:001 (650) 550-9178
3. CHINA Beijing 5-Nov’16 6-Nov’16 3-Dec’16 4-Dec’16 7-Jan’17 8-Jan’17 4-Feb’17 5-Feb’17 SpectraMind Mr. Vijay:
4. GEORGIA Tbilisi 12-Nov’16 13-Nov’16 10-Dec’16 11-Dec’16 14-Jan’17 15-Jan’17 11-Feb’17 12-Feb’17 SpectraMind Mr.Jay : 5574489339
5. GERMANY Berlin 19-Nov’16 20-Nov’16 17-Dec’16 18-Dec’16 21-Jan’17 22-Jan’17 18-Feb’17 19-Feb’17 SpectraMind, Frankfurt Mr.Ajay : Ph: 00 0420879664
6. HONG KONG Hong kong 19-Nov’16 20-Nov’16 17-Dec’16 18-Dec’16 21-Jan’17 22-Jan’17 18-Feb’17 19-Feb’17 SpectraMind Mr.Raju
7. INDONESIA Jakarta 26-Nov’16 27-Nov’16 24-Dec’16 25-Dec’16 28-Jan’17 29-Jan’17 25-Feb’17 26-Feb’17 SpectraMind Mr. Sanjay
8. JAPAN Tokyo 26-Nov’16 27-Nov’16 24-Dec’16 25-Dec’16 28-Jan’17 29-Jan’17 25-Feb’17 26-Feb’17 SpectraMind Mr. Kaushik
9. MALAYSIA Kuala Lumpur 26-Nov’16 27-Nov’16 24-Dec’16 25-Dec’16 28-Jan’17 29-Jan’17 25-Feb’17 26-Feb’17 SpectraMind Mr.Shan
10. NEW ZEALAND Wellington 29-Nov’16 30-Nov’16 31-Dec’16 1-Jan’17 30-Jan’17 31-Jan’17 27-Feb’17 28-Feb’17 SpectraMind Mr. Hamid
11. Philippines Manila 29-Nov’16 30-Nov’16 31-Dec’16 1-Jan’17 30-Jan’17 31-Jan’17 27-Feb’17 28-Feb’17 Mandarin Oriental Manila Makati Avenue Makati City 1226 Metro Manila Mr.Sandeep: (+63)-917-872-3931
12. QATAR Doha 29-Nov’16 30-Nov’16 31-Dec’16 1-Jan’17 30-Jan’17 31-Jan’17 27-Feb’17 28-Feb’17 SpectraMind Mr. Manoj
13. SINGAPORE Singapore 29-Nov’16 30-Nov’16 31-Dec’16 1-Jan’17 30-Jan’17 31-Jan’17 27-Feb’17 28-Feb’17 SpectraMind Parkroyal on Beach Road, 7500 Beach Road, Singapore 199591. Mr. Balaji
14. SOUTH AFRICA johannesburg 29-Nov’16 30-Nov’16 31-Dec’16 1-Jan’17 30-Jan’17 31-Jan’17 27-Feb’17 28-Feb’17 8,Waldorf2,Center Road, Morning Side, 2196.Johannesburg,Africa Mr.Kamanbedu:074 725 1511, 083 277 3399
15. SPAIN Madrid 29-Nov’16 30-Nov’16 31-Dec’16 1-Jan’17 30-Jan’17 31-Jan’17 27-Feb’17 28-Feb’17 SpectraMind. Mr. Rajan
16. SWEDEN Stockholm 29-Nov’16 30-Nov’16 31-Dec’16 1-Jan’17 30-Jan’17 31-Jan’17 27-Feb’17 28-Feb’17 SpectraMind. Mr. Rajan
17. UNITED ARAB EMIRATES Dubai 29-Nov’16 30-Nov’16 31-Dec’16 1-Jan’17 30-Jan’17 31-Jan’17 27-Feb’17 28-Feb’17 SpectraMind. Mr. Rajan
18. UNITED KINGDOM London 29-Nov’16 30-Nov’16 31-Dec’16 1-Jan’17 30-Jan’17 31-Jan’17 27-Feb’17 28-Feb’17 SpectraMind Mr. Alok - 0044-7933 100 393
19. UNITED STATES Newyork 29-Nov’16 30-Nov’16 31-Dec’16 1-Jan’17 30-Jan’17 31-Jan’17 27-Feb’17 28-Feb’17 SpectraMind. Mr. Rajan
20. VIETNAM Hanoi 29-Nov’16 30-Nov’16 31-Dec’16 1-Jan’17 30-Jan’17 31-Jan’17 27-Feb’17 28-Feb’17 SpectraMind Mr. Rajan
21 Brazil São Paulo 29-Nov’16 30-Nov’16 31-Dec’16 1-Jan’17 30-Jan’17 31-Jan’17 27-Feb’17 28-Feb’17 SpectraMind Rua Rosa e Silva, No. 137, Apt - 4,Santa Cecilia,São Paulo, Brazil. CEP - 01230-020 Mr.Abhishek Ph - (55) - (11) - 87154930
22 Srilanka Colombo 29-Nov’16 30-Nov’16 31-Dec’16 1-Jan’17 30-Jan’17 31-Jan’17 27-Feb’17 28-Feb’17 SpectraMind Colombo,Srilanka Ms.Buddhini :94755108941
23 Switzerland Zuerich 29-Nov’16 30-Nov’16 31-Dec’16 1-Jan’17 30-Jan’17 31-Jan’17 27-Feb’17 28-Feb’17 SpectraMind Geroldsweg , 11 , 8196 WIL ZH Mr.Thilipan : Ph: 00 41 799128861
24 Oman Muscat 29-Nov’16 30-Nov’16 31-Dec’16 1-Jan’17 30-Jan’17 31-Jan’17 27-Feb’17 28-Feb’17 SpectraMind ,Ruwi Hotel ,Muscat Mr.Ramesh : Ph: 00 968 95450157

 INSTRUCTOR PROFILE

Servicenow Admin certified Trainer with at least 5yrs experience in Servicenow tool

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