Spectramind Technologies Presents ITIL Foundation Training Program

Spectramind Technologies Presents ITIL Foundation Training Program

Course Overview & Objective

As more and more organizations are implementing ITIL framework to manage their IT there is growing need for professionals to understand and speak a common language in ITIL projects and thereby the need to educate people who work in ITIL compliant environments. ITIL Foundation certification is becoming mandatory requirement for candidates applying for IT Service Management or IT Support positions. Our ITIL training provides participants with a thorough knowledge on foundations of ITIL processes, activities, benefits, roles and responsibilities of ITIL Best Practice framework and prepares participants for Foundation Certification Examination


Who should attend?

• Employees involved in IT Infrastructure management who are required to work within processes that are, or will be, organized according to ITIL®.
• Candidates who wish to progress further to the Practitioner’s or Manager’s Certificate in IT Service Management or to certification in the area of ISO/IEC 20000.
• The Foundation Certificate in IT Service Management is a prerequisite for the Practitioner’s or Manager’s Certificate in IT Service Management.

Topics Covered

• Overview of the drivers for ITIL V3

• Key differences between ITIL V2 and ITIL V3 – What are the major changes?

o New concepts, definitions and terminology

o Key interfaces

• Introduction to the ITIL V3 Services Lifecycle approach and its key concepts

o Including control and governance

o Key roles

• Exposure to:

• The Service Lifecycle approach and components of each stage within the lifecycle

• The benefits if adopting ITIL V3 Best Practice

• The main components (the new books) within the 5 stages in the lifecycle:

Service Strategy Service Portfolio, Financial Management

Service Design Availability Management, Capacity Management, Continuity

Management and Security Management

Service Transition Change Management, Configuration Management,

Release Management and Knowledge Management

Service Operation Incident Management, Request fulfillment and ProblemManagement

Continual ServiceImprovement

KPIs, Metrics, Reports & Management Information and ServiceLevel Management

Delivery Method

• Training is designed as Highly Illustrative, interactive and is covered with extensive practical experience.
• More emphasis on discussions and queries.
• Includes useful templates and infrastructures for implementing Project Management.
• Case study material, exercises and appropriate handouts for extra reading/knowledge will be provided.

Training Takeaways

• Presentations
• ITIL exam question Bank
• Case study, Training Material, Hand outs for extra reading / knowledge

Please Note:

• we have an accreditation for own courseware for ITIL Foundation and Service Manager
• Simulation for effective learning of the ITIL Concepts
• Dedicated trainers with industry experience in consulting in ITIL and ISO 20000
• Experience in various industry verticals
• Experience and exposure to related quality standards/ best practices / IT Governance aspects like Six Sigma, CobiT, ISMS, CMMI,PMP
• Innovative & Motivating Teaching approach
• Trainers having expertise on Tools and Tools integration (BMC-BSM, Remedy & PATROL, IBM Tivoli)
• Excellent past records (More than 98% passed at ITIL-F and more than 75% passed at ITIL-SM)

Registration Details

Course Fee(Inclusive of Study mtl, Question bank & Case Studies, Mock Tests, etc.) :

Single Nomination:

About the ITIL Exam: (Visit: http://www.exin-exams.com/exams/exam-preparation.aspx)
Forthcoming Exam dates: Online exam
Exam fees: Rs 7,500 to be paid to Exin
Exam Center: Hyderabad, Mumbai and other metros

Contact - Vijay : 0091 9440089341

Pls send us your query , will answer back within 24Hrs: Thanks in advance for contacting us

India Course Dates, Venue & Timings:

Sl.No. State City Batch1-Date Batch2-Date Batch3-Date Batch4-Date Batch5-Date Batch6-Date Batch7-Date Batch8-Date Venue Contact
1 Telanagana Hyderabad 12-Feb’18 19-Feb’18 7-Apr’18 8-Apr’18 5-May’18 6-May’18 2-Jun’18 3-Jun’18 Flat # 617, 6th Floor, Annapurna Block, Aditya Enclave, Ameerpet, Hyderabad-500016, Telangana, India Mr. Jason
2. Karnataka Bangalore 3-Mar’18 4-Mar’18 7-Apr’18 8-Apr’18 5-May’18 6-May’18 2-Jun’18 3-Jun’18 SPECTRAMIND, DBS center, Cunningham road, Bangalore Mr. Vijay
3. Tamilnadu Chennai 10-Mar’18 11-Mar’18 14-Apr’18 15-Apr’18 12-May’18 13-May’18 9-Jun’18 10-Jun’18 SPECTRAMIND,CHENNAI, CitiCentre , Level 6, 10/11 Dr.Radhakrishna Salai,Chennai,Tamil Nadu,600 004,India Mr. Yogdasan
4. Maharashtra Mumbai 17-Feb’18 18-Feb’18 17-Mar’18 18-Mar’18 21-Apr’18 22-Apr’18 19-May’18 20-May’18 SPECTRAMIND,DBS Heritage,Prescot Road,Opp. Cathedral Sr. School,Fort, Mumbai 400001. DBS Heritage (From Airport instruct the car / cab driver to drive to Fort, FashionStreet. It’s near Siddharth College, Budha Bhavan. Also there are schools like J. P. Pettit School & Cathedral Sr. School Mr. Anwar
5. Uttar Pradesh Delhi 24-Feb’18 25-Feb’18 24-Mar’18 25-Mar’18 28-Apr’18 29-Apr’18 26-May’18 27-May’18 SPECTRAMIND,Paharpur Business Centre, 21, Nehru Place Greens, New Delhi - 110019 Mr. Sanjay
6. Maharashtra Pune 3-Mar’18 4-Mar’18 7-Apr’18 8-Apr’18 5-May’18 6-May’18 2-Jun’18 3-Jun’18 SPECTRAMIND,Panchasheel tech park,Yerwada, Pune Mr.Raju
7. West Bengal Kolkata 3-Mar’18 4-Mar’18 7-Apr’18 8-Apr’18 5-May’18 6-May’18 2-Jun’18 3-Jun’18 SPECTRAMIND Kaushik

Contact Details:

Mr. Vijay

Mobile: 0091 94400 89341

Phone: 0091 040-6456 8797

Register Online: moc.snoitulosdnimartceps|ofni#moc.snoitulosdnimartceps|ofni
Email: ni.oc.oohay|pmpaqscyajiV#ni.oc.oohay|pmpaqscyajiV

Yahoo chat : Vijaycsqapmp
Google chat/Skype chat/AOL chat/ICQ chat : tiptopten2000
Hotmail/Live chat / Rediff chat : tiptopten


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