Business Analysis Practice

Certificate in Business Analysis Practice Practitioner

This certificate is concerned with some of the fundamental aspects of business analysis. Its focus is on using an holistic approach to the investigation and improvement of business situations with a view to developing effective, feasible business solutions. This certification also counts towards the Diploma in Business Analysis and the Diploma in Systems Development.

What are the learning outcomes?

There are two key elements to the syllabus: the development of a business strategy and the exploration of a business issue, whether a problem or opportunity.

For the first element, candidates are required to understand a range of strategic analysis and performance management techniques. For the second element, they are required to be able to apply business analysis techniques within a defined framework.

The syllabus requires that the candidate should be able to describe the following aspects of the framework:

The structure (for example, milestones / stages / phases)
The activities (for example, the workflows or detailed steps / tasks described within an approach)
For each technique, the candidate should be able to:

Describe the technique
Interpret and develop the documentation derived from the use of the technique
We are pleased to announce that we have updated the Business Analysis Practice (previously known as Essentials) Syllabus and Sample Questions which will take effect from 1 February 2012. The updated Syllabus Version 2.0 and Sample Questions are now available for download.

Who is it aimed at?

The certificate is relevant to anyone requiring an understanding of Business Analysis including business analysts, business managers and their staff, business change managers and project managers.

Entry Requirements:

There are no formal requirements for entry to the course however candidates should be suitably prepared and possess the appropriate skills and knowledge to fulfil the objectives.

Syllabus :
Syllabus ……………………………………………………………………………………………………………..6
1. Rationale (10%) ……………………………………………………………………………………………6
1.1 A lifecycle for business change 6
1.2 The role of the Business Analyst within the lifecycle for business change 6
1.3 Other roles within the lifecycle for business change 6
1.4 Purpose of analysing and modelling business systems 6
1.5 The framework for business analysis activities 6
2. Understanding the strategic context (15%)………………………………………………………..6
2.1 Internal environment analysis 6
2.2 External environment analysis 6
2.3 SWOT analysis 6
2.4 Critical Success Factors and Key Performance Indicators and Performance
Targets 6
2.5 The Balanced Business Scorecard as a framework for identifying Critical Success
Factors and Key Performance Indicators 6
3. Project discipline for business analysis studies (5%) …………………………………………..6
3.1 Terms of Reference/Project Initiation 6
3.2 Business and project objectives 6
3.3 Deliverables from business analysis studies 6
4. Understanding the situation/issues (10%) …………………………………………………………6
4.1 Stakeholder identification 6
4.2 Overview of investigative techniques 6
4.3 Representing a holistic view of the business situation 6

5. Analysing stakeholder perspectives (15%) ………………………………………………………..6
5.1 Stakeholder analysis 6
5.2 Identifying different perspectives 6
5.3 Defining perspectives 6
6. Analysing and modelling business activities (20%)……………………………………………..7
6.1 Developing a conceptual business activity model from a perspective 7
6.2 Identifying business events 7
6.3 Analysing business rules 7
6.4 Building consensus by resolving conflicts 7
7. Identifying potential solutions (10%) …………………………………………………………………7
7.1 Gap analysis – comparing the ideal and existing systems 7
7.2 Defining a new business model (the processes, people, technology and
organisation) 7
7.3 Identifying IS/IT requirements to support the new business model 7
8. Making the business case (15%)……………………………………………………………………..7
8.1 Structure of a business case 7
8.2 Identifying options for business change 7
8.3 Identifying and categorising costs and benefits 7
8.4 Identifying and categorising risks 7
8.5 Identifying impacts 7
8.6 The lifecycle for the business case 7

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