Business Continuity Professional Certifications

Certifications From Disaster Recovery Institute (DRI) International

Associate Business Continuity Professional (ABCP)
Skill Level: Basic
This entry-level certification is for individuals who have knowledge of business continuity planning and disaster recovery, but have not yet acquired the necessary experience to become a CBCP. It's also suitable for individuals interested in the profession and have expertise in a related field. Examples are; marketing, emergency response, or a field not directly related to business continuity planning.
Requirements: 1) Passing mark on certification examination
2) Payment of $75 application fee.

Certified Functional Continuity Professional (CFCP)
Skill Level: Basic
For individuals wiith a minimum of two years of experience, who have passed the Qualifying Exam but not at the level necessary to apply for the CBCP certification, and/or who specialize in a defined, functional area such as risk analysis, data recovery, human relations, etc.
Requirements:
1) Passing mark on certification examination
2) Two (2) or more years of significant experience in Business Continuity specialist responsible for a specific functional area or department, in at lease three (3) subject matter areas of the Professional Practices for Business Continuity Professional. (At least one ( 1) subject matter area must be: #3 "Business Impact Analysis"; #4 "Developing Business Continuity Strategies"; #6 "Developing and Implementing Business Continuity Plans"; #8 "Maintaining and Exercising Business Continuity Plans").
3) Provision of references to verify your experience.
4) Payment of $250 application fee.

Certified Business Continuity Professional (CBCP)
Skill Level: Intermediate
Certified Business Continuity Planner (CBCP, formerly Certified Disaster Recovery Planner CDRP) is designed for the planner with a minimum of 2 years of experience as a business continuity / disaster recovery planner.
Requirements:
1) Passing mark on certification examination
2) Two (2) or more years of significant experience in Business Continuity planning in at least five (5) subject matter areas of the Professional Practices for Business Continuity Professional. (At least two (2) subject matter area must be: #3 "Business Impact Analysis"; #4 "Developing Business Continuity Strategies"; #6 "Developing and Implementing Business Continuity Plans"; #8 "Maintaining and Exercising Business Continuity Plans").
3) Provision of references to verify your experience.
4) Payment of $250 application fee.

Certified Business Continuity Vendor (CBCV)
Skill Level: Intermediate
For individuals with some knowledge in business continuity planning. They provide services to the industry and have acquired the necessary experience for certification.

Master Business Continuity Planner (MBCP)
Skill Level: Advanced

This certification is for the experienced, master level disaster recovery planner, with at least five years of industry experience.
Requirements:
1) Passing mark on certification examination
2) Five (5) or more years of significant experience in Business Continuity planning in at least seven (7) subject matter areas of the Professional Practices for Business Continuity Professional.
3) Provision of references to verify your experience.
4) Passing the MBCP Case Study.
5) Payment of $300 application fee.

http://www.dri.ca/CERTIFICATION/certificationmatrix.asp

DRI International (DRI)

  1. HOSTMaster Case Study Exam
  2. HOST Qualifying Exam

=====================Business Continuity Professionals============================

DESCRIPTION:

The Professional Practices for Business Continuity Professionals are defined as the skills, knowledge and procedures BC professionals need to lead a BC planning effort. This 5-day course includes 32 hours of instruction followed by the Qualifying Exam. Instructors offer a fast-paced overview of DRI International’s business continuity planning model and delineate the knowledge, skills and procedures needed to effectively execute each stage. Instructors present a case study exercise and other select exercises depending on the experience in the room. Upon completion of the course participants will
1) be reminded of the BC planning stages and requirements to effectively implement each one;
2) confirm their understanding of industry terminology;
3) learn recent trends, and
4) be able to articulate the roles of the BC planner, business components and executive management in developing, testing and maintaining BC plans. These are essential elements of the DRI International Qualifying Examination.
Course: Days 1 – 4, 8:30 am – 5:00 pm
Qualifying Exam: Day 5, 8:30am – 12:00 noon
Registration Fee: $2,650; includes continental breakfast, lunch, and occasional refreshment breaks.

See below for more information on the course including venue information.
SEMINAR DOCUMENTATION
To help you better understand the objectives and direction of each course, please refer to the additional information by clicking on any of the links below:
AUDIENCE
Targeted for professionals with a minimum of two years of business continuity (BC) experience. The course offers an overview of the BC planning process through the Professional Practices for Business Continuity Professionals.
DURATION
4.5 Days
OBJECTIVES
N/A
COURSE OUTLINE
Lesson 1: BCM Project Management & Executive Support In this lesson you will learn how to establish the need for a business continuity program in your organization and how to obtain management support. You will also learn how to organize and manage the process of developing a business continuity program. This lesson identifies the requirements and imperatives of project management methodologies required to develop an enterprise-wide Business Continuity Program.

Lesson 2: Risk Assessment and Analysis This lesson introduces the basic concepts of Risk Management and develops familiarity with the methodologies and models used in the Business Continuity Management profession, by providing an understanding of what a risk assessment is all about, why a risk assessment is important to a business continuity program, the elements of a risk assessment, and how these are utilized to build a business continuity program.

Lesson 3: Business Impact Analysis This lesson introduces the reasons for and value of conducting a Business Impact Analysis. The student will understand methodologies, terms and definitions such as Mission Critical business processes, Recovery Time Objectives (RTO), and Acceptable Exposure to Loss.

Lesson 4: Developing Business Continuity Strategies This lesson introduces the student to the challenges of selecting the appropriate strategies for recovery of business processes, critical functions, operations and the supporting information technologies within the specified recovery time objective. It defines alternative strategies, assesses the strengths and weaknesses of strategies and methodologies for presentation to management. We will identify the process steps involved in the analysis and strategy determination. This will be directly linked and supported by the data gathering activities accomplished during the risk assessment and BIA.

Lesson 5: Emergency Preparedness and Response The purpose of this lesson is to provide an understanding of the emergency management structure and the planning necessary to manage a crisis for your organization. This will include identification, escalation, and notification procedures. It covers the challenges of reviewing and coordinating emergency evacuation programs in place in organizations, or working with the responsible areas to develop or enhance existing programs. Life safety procedures, emergency response procedures, and plan activation procedures are reviewed in detail. Specifically, you will learn how to lead your organization in implementing an action plan structure and mobilizing in response to an emergency. It will focus on procedures for activating the Emergency Operations Center and corresponding command centers, securing the area, assessing the damage, and salvage and restoration activities.

Lesson 6: Crisis Communications All plans must include communication elements and this chapter is designed to assist the student in making all the necessary preparations for managing an emergency. This lesson focuses on how to develop procedures that will allow you to effectively communicate with all audiences, to identify and train spokespersons, to develop key messages, and to work effectively with the media.

Lesson 7: Coordination with External Agencies In Lesson 7, the student will learn to apply communication techniques, investigate partnering, and also review the Incident Command System. It also addresses compliance issues with applicable statutes or regulations. The student will understand terminology, priorities of first responders, and how to interface with emergency agencies.

Lesson 8: Plan Activation In this lesson, you will learn about the emergency management structure and the planning necessary to manage a crisis for your organization. Specifically, you will learn how to lead your organization in implementing an action plan to structure and mobilize in response to an emergency. This lesson will focus on procedures for activating the Emergency Operations Center and corresponding command centers, securing the area, assessing the damage, and salvage and restoration activities.

Lesson 9: Plan Development This lesson is designed to cover the application of skills and information gathered in putting the BCM program into action by identifying the components of the planning process including plan methodology, implementation, organization, and documentation. In order to develop the actual BCM plan document you will need to lead your organization in several decisions on the approach, methodology and the plan document structure. We will address and discuss these issues to allow you as the planner to facilitate your organization in making these determinations. Experienced planners recognize that the plan document that best meets the needs of the organization and the personnel are most comfortable with using will be the plan document structure that is successful. This chapter will conclude with the elements of plan administration and plan documentation.

Lesson 10: Awareness and Training Programs This lesson is designed to assist the student in developing the elements of a BC training and awareness program that will create and maintain organizational awareness and enhance the skills required to develop, implement, maintain, and execute all Business Continuity initiatives. The student will learn to differentiate the needs of demographic groups and teams within the BCM program. Students will gain from hands-on interactive activities designed to assist all professionals in enhancing the visibility and reach of their BCM programs. Lesson 11: Testing and Exercise Programs The students will learn and apply various techniques to improve the timeliness and quality of the BCM team response.

Lesson 11 thoroughly reviews a variety testing and exercise programs and how to develop them for your organization. Interactive activities will help students to enhance the resiliency of their programs. Lesson 12: Maintaining & Updating Plans This lesson is provides the student with an overview and working knowledge of Professional Practice 8 and assists in developing processes to maintain the currency of continuity capabilities and the plan document in accordance with the organization’s strategic direction.

======================BCM Program Development and Project Management Principles======================

DESCRIPTION:

The Professional Practices for Business Continuity Professionals are the skills, knowledge and procedures BC professionals must know to lead their organizations through a comprehensive BC planning process that results in an effective business continuity plan. This 10-day course includes 72 hours of instruction followed by the Qualifying Exam. Instructors take participants through DRI International’s BC planning model to illustrate the skills, knowledge and procedures required for each stage of BC planning. The course explores each planning stage in-depth using case examples, course exercises, participant work experiences and lessons learned. Upon completion of the course participants will know: 1) the strategic purpose of each BC planning stage along with the knowledge, skills and procedures needed to accomplish it; 2) industry terminology; 3) the respective planning roles of the BC planner, the business components and senior management, and 4) resolutions to common roadblocks. These are essential elements of the DRI International Qualifying Examination. Participant feedback suggests that the BCLE -1000 course is the most comprehensive preparation for the Qualifying Exam, particularly for newcomers to the field. Course: Days 1 – 9, 8:30 am – 5:00 pm Qualifying Exam: Day 10, 8:30 am – 12:00 noon Registration Fee: $4,750; includes continental breakfast, lunch, and occasional refreshment breaks.

See below for more information on the course including venue information.
SEMINAR DOCUMENTATION
To help you better understand the objectives and direction of each course, please refer to the additional information by clicking on any of the links below:
AUDIENCE
Targeted for newcomers to the Business Continuity (BC) industry, or for professionals who want the most in-depth introduction to the Professional Practices for Business Continuity Professionals. DURATION
DURATION
9.5 Days
OBJECTIVES
N/A
COURSE OUTLINE
Chapter 1: BCM Program Development and Project Management Principles

Chapter 1 contains an introduction followed by 4 lessons. You will learn how to establish the need for a business continuity program in your organization and how to obtain management support. You will also learn how to organize the program and manage the process. This chapter identifies the requirements and imperatives of project management methodologies required to develop an enterprise-wide Business Continuity Program.

Chapter 2: Data Gathering This chapter introduces the basic concepts of Risk Management and develops familiarity with the methodologies and models used in the Business Continuity Management profession, by providing an understanding of what a risk assessment is all about, why a risk assessment is important to a business continuity program, the elements of a risk assessment, and how these are utilized to build a business continuity program. It also introduces the reasons for and value of conducting a Business Impact Analysis. The student will understand methodologies, terms and definitions such as Mission Critical business processes, Recovery Time Objectives (RTO), and Acceptable Exposure to Loss. Chapter 2 contains 7 lessons plus an introduction.

Chapter 3: Developing Business Continuity Strategies Chapter 3 contains 5 lessons plus an introduction and introduces the student to the challenges of selecting the appropriate strategies for mitigation and for the recovery of business processes, critical functions, operations and the supporting information technologies within the specified recovery time objective. It defines alternative strategies, assesses the strengths and weaknesses of strategies and methodologies for presentation to management. We will identify the process steps involved in the analysis and strategy determination. This will be directly linked and supported by the data gathering activities accomplished during the risk assessment and BIA.

Chapter 4: Developing Business Continuity Plans The business continuity plan is made up of many components and this chapter will closely look at each of these components over 12 separate lessons, beginning with roles and responsibilities. One purpose of this chapter is to provide an understanding of the emergency management structure and the planning necessary to manage a crisis for your organization. Chapter 4 introduces identification, escalation, and notification procedures that are part of building emergency response procedures. It covers the challenges of reviewing and coordinating emergency evacuation programs in place in organizations, or working with the responsible areas to develop or enhance existing programs. Life safety procedures, emergency response procedures, and plan activation procedures are reviewed in detail. Specifically, you will learn how to lead your organization in implementing an action plan structure and mobilizing in response to an emergency. It will focus on procedures for activating the Emergency Operations Center and corresponding command centers, securing the area, assessing the damage, and salvage and restoration activities. All plans must include communication elements and this chapter is designed to assist the student in making al the necessary preparations for managing an emergency. It focuses on how to develop procedures that will allow you to effectively communicate with all audiences, to identify and train spokespersons, to develop key messages, and to work effectively with the media.
Chapter 4 also examines coordination with external agencies and addresses compliance issues with applicable statutes or regulations. The student will learn to apply communication techniques, investigate partnering, and also review the Incident Command System. It also addresses compliance issues with applicable statutes or regulations. The student will understand terminology, priorities of first responders, and how to interface with emergency agencies. In order to develop the actual BCM plan document you will need to lead your organization in several decisions on the approach, methodology and the plan document structure. We will address and discuss these issues to allow you as the planner to facilitate your organization in making these determinations. Experienced planners recognize that the plan document that best meets the needs of the organization and the personnel are most comfortable with using will be the plan document structure that is successful. This chapter will conclude with the elements of plan administration and plan documentation.

Chapter 5: Implementing the Business Continuity Plan This chapter is designed to assist the student in developing the elements of a BCM training and awareness program that will create and maintain organizational awareness and enhance the skills required to develop, implement, maintain, and execute all Business Continuity initiatives. The student will learn to differentiate the needs of demographic groups and teams within the BCM program. Students will also learn and apply various techniques to improve the timeliness and quality of the BCM team response. Interactive activities will help students to enhance the resiliency of their programs through the use of testing and exercising their business continuity plans. Once plans are developed they need to be maintained.

Chapter 5 also assists in developing processes to maintain the currency of continuity capabilities and the plan document in accordance with the organization’s strategic direction.

=================================================

DESCRIPTION:

Course provides information on the relationship between Property & Casualty Insurance and BCP. Attendees will learn how to help their clients understand the issues surrounding BCP and provide guidance in helping them control the costs associated with risk management. Insurance professionals completing the half-day course will earn 4 credit hours for license and 4 DRI CEAPs in conjunction with the various states' continuting education systems.

See below for more information on the course including venue information.
SEMINAR DOCUMENTATION
To help you better understand the objectives and direction of each course, please refer to the additional information by clicking on any of the links below:
AUDIENCE
Insurance professionals seeking credit hours to maintain insurance licenses.
DURATION
4 hours
OBJECTIVES
.
COURSE OUTLINE
Business Continuity Planning (BCP) is an integral part of a company to resolve to maintain the viability of the business entity in the event of a severe interruption of its ability to provide basic business services or products. It is part of the insurance continuum that starts with Risk Assessment and Mitigation and ends with Claims Processing. BCP provides for dealing with the effects of non-mitigated incidents. The analysis phases provides a greater understanding of quantifiable impacts that can then be applied to the Business Interruption Insurance calculation. Strategic options that help companies relocate business operations, technology resources and recover data elements may determine the amount of extra expense insurance required by a company. The attendees will be provided with information that will help their clients understand the issues surrounding BCP and provide guidance in helping them control the costs associated with risk management.

====================business continuity planning refresher course=============================

DESCRIPTION:

The BCP 501 is a rapid business continuity planning refresher course covering the Professional Practices for Business Continuity Professionals in preparation for the DRI International Qualifying Exam. This 3-day course features 16 hours of instruction followed by the Qualifying Examination. Instructors take a fast-paced approach to the Professional Practices with emphasis on BC planning and the knowledge, skills and procedures needed to effectively implement each step of the planning process. Course: Days 1 – 2, 8:30 am – 5:00 pm Qualifying Exam: Day 3, 8:30 am – 12:00 noon Registration Fee: $1,550; includes continental breakfast, lunch, and occasional refreshment breaks.

See below for more information on the course including venue information.
SEMINAR DOCUMENTATION
To help you better understand the objectives and direction of each course, please refer to the additional information by clicking on any of the links below:
AUDIENCE
Targeted for professionals who need a refresher on the Professional Practices for Business Continuity Professionals in preparation for the DRI International Qualifying Examination.
DURATION
2.5 Days
OBJECTIVES
N/A
COURSE OUTLINE
Disaster Recovery Planning, functional components and definitions Planning, Organization Planning, model Risk Analysis and Business Impact Analysis, Identifying and Selecting Planning Teams, Risks, Controls, Relationships, and Critical Functions, Definition of Critical Functions, Applications, Emergency Planning, and Control of Communications, Networks Recovery teams, Vendor roles, Vendor roles and back-up methods, Managing Recovery, Plan Development, Verbal and written skills, Project management, Developing the Plan, Evaluation and selection of alternatives, Setting priorities, Alternative strategies, Basic plan design, Testing and Maintenance of the Plan, Types of tests, Guidelines and criteria, Measurement tools, Effectiveness, evaluation and audit reports, Developing Public Relations, Crisis Communication Procedures, Initiation and escalation procedures, Components of a proactive crisis communication plan, Identifying audiences, Coordinating with Public Authorities, Identifying the professional's role, Introduction to the Incident Command System, Working with public authorities.

=====================business continuity planning for Auditors============================

DESCRIPTION:

BCLE-AUD is designed for novice & experienced corporate planners, internal & external auditors, personnel interested in self-assessing programs, personnel assessing program for clients, personnel performing audits to better measure their state of preparedness. This course is an interactive program that provides training, tools and hands-on experience to help attendees understand the key components of disaster/emergency management and business continuity. This course covers relevant standards, laws and regulations, the process of risk assessment, vulnerability analysis, loss prevention, risk mitigation, and the development, implementation, testing and maintenance of plans and procedures. Course materials delve into existing legal and regulatory requirements by industry and country, as well as emerging requirements. Specifically BS25999, NFPA 1600, ASIS, DRI International’s professional practices, financial services, insurance, healthcare, utilities, public sector guidance and a host of others will be explored. In addition, careful attention will be paid to the processes by which disaster/emergency management and business continuity programs are initiated with an eye toward corporate governance, policy, and procedures. The tools provided will allow planners to perform audits in accordance to appropriate standards and regulations. Emphasis on audit requirements and documentation will aid in the evaluation of records, organizational roles and responsibilities, process flows and corporate oversight.

See below for more information on the course including venue information.
SEMINAR DOCUMENTATION
To help you better understand the objectives and direction of each course, please refer to the additional information by clicking on any of the links below:
AUDIENCE
Novice & experienced corporate planners Internal & external auditors Personnel interested in self-assessing programs Personnel assessing program for clients Personnel performing audits to better measure their state of preparedness
DURATION
4.5 Days - includes exam
OBJECTIVES
Preparation for certification as a Certified Business Continuity Auditor (CBCA) or Certified Business Continuity Lead Auditor (CBCLA).

====================Business Continuity Metrics=============================

DESCRIPTION:

BCP-MET: Business Continuity Metrics Overview This one-day session will provide an overview and solid examples that assist the BCM professional implementing a metrics program. It is targeted to all BCM professionals looking to implement or update their metrics program. Reporting is the linchpin of the Exercise, Audit & Maintenance for your plan. Sound metrics help the BCM professional to communicate BCM program functionality and capability. The use of metrics standardizes the communication of program status, where exposures remain, and those areas that are performing to plan. The seminar will provide: • Guidelines for defining program milestones, relevant output, and expected results. • A thorough presentation of metrics in general: common metric tracking processes, how they are tracked, how often and what they represent. • Strategies for understanding your audience: who they are, why should they care and creating metrics that resonate with them. • Understanding how deficiencies can be used to your advantage: how they lead to success of the program, provide energy for change and how to avoid becoming “Red Averse.” Course: One Day, 8:30am – 5:00pm Qualifying Exam: None - Certificate of Completion

See below for more information on the course including venue information.
SEMINAR DOCUMENTATION
To help you better understand the objectives and direction of each course, please refer to the additional information by clicking on any of the links below:
AUDIENCE
BCM Professionals looking to implement or update their metrics program.
DURATION
1 Day
OBJECTIVES
Provide an overview and solid examples that assist the BCM professional implementing a metrics program.
COURSE OUTLINE

=================Professional Practices for Business Continuity Professionals==============================

DESCRIPTION:

The Professional Practices for Business Continuity Professionals are defined as the skills, knowledge and procedures BC professionals need to lead a BC planning effort. This 5-day course includes 32 hours of instruction followed by the Qualifying Exam. Instructors offer a fast-paced overview of DRI International’s business continuity planning model and delineate the knowledge, skills and procedures needed to effectively execute each stage. Instructors present a case study exercise and other select exercises depending on the experience in the room. Upon completion of the course participants will 1) be reminded of the BC planning stages and requirements to effectively implement each one; 2) confirm their understanding of industry terminology; 3) learn recent trends, and 4) be able to articulate the roles of the BC planner, business components and executive management in developing, testing and maintaining BC plans. These are essential elements of the DRI International Qualifying Examination. Course: Days 1 – 4, 8:30 am – 5:00 pm Qualifying Exam: Day 5, 8:30am – 12:00 noon Registration Fee: $2,650; includes continental breakfast, lunch, and occasional refreshment breaks.

See below for more information on the course including venue information.
SEMINAR DOCUMENTATION
To help you better understand the objectives and direction of each course, please refer to the additional information by clicking on any of the links below:
AUDIENCE
Targeted for professionals with a minimum of two years of business continuity (BC) experience. The course offers an overview of the BC planning process through the Professional Practices for Business Continuity Professionals.
DURATION
4.5 Days
OBJECTIVES
N/A
COURSE OUTLINE
Lesson 1: BCM Project Management & Executive Support In this lesson you will learn how to establish the need for a business continuity program in your organization and how to obtain management support. You will also learn how to organize and manage the process of developing a business continuity program. This lesson identifies the requirements and imperatives of project management methodologies required to develop an enterprise-wide Business Continuity Program. Lesson 2: Risk Assessment and Analysis This lesson introduces the basic concepts of Risk Management and develops familiarity with the methodologies and models used in the Business Continuity Management profession, by providing an understanding of what a risk assessment is all about, why a risk assessment is important to a business continuity program, the elements of a risk assessment, and how these are utilized to build a business continuity program. Lesson 3: Business Impact Analysis This lesson introduces the reasons for and value of conducting a Business Impact Analysis. The student will understand methodologies, terms and definitions such as Mission Critical business processes, Recovery Time Objectives (RTO), and Acceptable Exposure to Loss. Lesson 4: Developing Business Continuity Strategies This lesson introduces the student to the challenges of selecting the appropriate strategies for recovery of business processes, critical functions, operations and the supporting information technologies within the specified recovery time objective. It defines alternative strategies, assesses the strengths and weaknesses of strategies and methodologies for presentation to management. We will identify the process steps involved in the analysis and strategy determination. This will be directly linked and supported by the data gathering activities accomplished during the risk assessment and BIA. Lesson 5: Emergency Preparedness and Response The purpose of this lesson is to provide an understanding of the emergency management structure and the planning necessary to manage a crisis for your organization. This will include identification, escalation, and notification procedures. It covers the challenges of reviewing and coordinating emergency evacuation programs in place in organizations, or working with the responsible areas to develop or enhance existing programs. Life safety procedures, emergency response procedures, and plan activation procedures are reviewed in detail. Specifically, you will learn how to lead your organization in implementing an action plan structure and mobilizing in response to an emergency. It will focus on procedures for activating the Emergency Operations Center and corresponding command centers, securing the area, assessing the damage, and salvage and restoration activities. Lesson 6: Crisis Communications All plans must include communication elements and this chapter is designed to assist the student in making all the necessary preparations for managing an emergency. This lesson focuses on how to develop procedures that will allow you to effectively communicate with all audiences, to identify and train spokespersons, to develop key messages, and to work effectively with the media. Lesson 7: Coordination with External Agencies In Lesson 7, the student will learn to apply communication techniques, investigate partnering, and also review the Incident Command System. It also addresses compliance issues with applicable statutes or regulations. The student will understand terminology, priorities of first responders, and how to interface with emergency agencies. Lesson 8: Plan Activation In this lesson, you will learn about the emergency management structure and the planning necessary to manage a crisis for your organization. Specifically, you will learn how to lead your organization in implementing an action plan to structure and mobilize in response to an emergency. This lesson will focus on procedures for activating the Emergency Operations Center and corresponding command centers, securing the area, assessing the damage, and salvage and restoration activities. Lesson 9: Plan Development This lesson is designed to cover the application of skills and information gathered in putting the BCM program into action by identifying the components of the planning process including plan methodology, implementation, organization, and documentation. In order to develop the actual BCM plan document you will need to lead your organization in several decisions on the approach, methodology and the plan document structure. We will address and discuss these issues to allow you as the planner to facilitate your organization in making these determinations. Experienced planners recognize that the plan document that best meets the needs of the organization and the personnel are most comfortable with using will be the plan document structure that is successful. This chapter will conclude with the elements of plan administration and plan documentation. Lesson 10: Awareness and Training Programs This lesson is designed to assist the student in developing the elements of a BC training and awareness program that will create and maintain organizational awareness and enhance the skills required to develop, implement, maintain, and execute all Business Continuity initiatives. The student will learn to differentiate the needs of demographic groups and teams within the BCM program. Students will gain from hands-on interactive activities designed to assist all professionals in enhancing the visibility and reach of their BCM programs. Lesson 11: Testing and Exercise Programs The students will learn and apply various techniques to improve the timeliness and quality of the BCM team response. Lesson 11 thoroughly reviews a variety testing and exercise programs and how to develop them for your organization. Interactive activities will help students to enhance the resiliency of their programs. Lesson 12: Maintaining & Updating Plans This lesson is provides the student with an overview and working knowledge of Professional Practice 8 and assists in developing processes to maintain the currency of continuity capabilities and the plan document in accordance with the organization’s strategic direction.
ADDITIONAL NOTES

=======================PANDEMIC INFLUENZA: Building a Continuity Plan==========================

DESCRIPTION:

The BCP 501 is a rapid business continuity planning refresher course covering the Professional Practices for Business Continuity Professionals in preparation for the DRI International Qualifying Exam. This 3-day course features 16 hours of instruction followed by the Qualifying Examination. Instructors take a fast-paced approach to the Professional Practices with emphasis on BC planning and the knowledge, skills and procedures needed to effectively implement each step of the planning process. Course: Days 1 – 2, 8:30 am – 5:00 pm Qualifying Exam: Day 3, 8:30 am – 12:00 noon Registration Fee: $1,550; includes continental breakfast, lunch, and occasional refreshment breaks.

See below for more information on the course including venue information.
SEMINAR DOCUMENTATION
To help you better understand the objectives and direction of each course, please refer to the additional information by clicking on any of the links below:
AUDIENCE
Targeted for professionals who need a refresher on the Professional Practices for Business Continuity Professionals in preparation for the DRI International Qualifying Examination.
DURATION
2.5 Days
OBJECTIVES
N/A
COURSE OUTLINE
Disaster Recovery Planning, functional components and definitions Planning, Organization Planning, model Risk Analysis and Business Impact Analysis, Identifying and Selecting Planning Teams, Risks, Controls, Relationships, and Critical Functions, Definition of Critical Functions, Applications, Emergency Planning, and Control of Communications, Networks Recovery teams, Vendor roles, Vendor roles and back-up methods, Managing Recovery, Plan Development, Verbal and written skills, Project management, Developing the Plan, Evaluation and selection of alternatives, Setting priorities, Alternative strategies, Basic plan design, Testing and Maintenance of the Plan, Types of tests, Guidelines and criteria, Measurement tools, Effectiveness, evaluation and audit reports, Developing Public Relations, Crisis Communication Procedures, Initiation and escalation procedures, Components of a proactive crisis communication plan, Identifying audiences, Coordinating with Public Authorities, Identifying the professional's role, Introduction to the Incident Command System, Working with public authorities.
BCOE-PF1: PANDEMIC INFLUENZA: Building a Continuity Plan ** NEW **
BCOE-100: Project Management Principles in Business Continuity Planning
BCOE-200: Introduction to the Principles of Risk Management
BCOE-300: Introduction to Business Impact Analysis
BC0E-400: Developing Business Continuity Strategies
BCOE-500: Emergency Preparedness and Response
BCOE-600: Business Continuity Plan Implementation
BCOE-700: Awareness and Training Programs
BCOE-800: Exercising and Maintaining Plans
BCOE-900: Crisis Communication and Coordinating with External Agencies+ ==========================Introduction to the Principles of Risk Management =======================

Introduction to the Principles of Risk Management

This course introduces the basic concepts of Risk Management and develops familiarity with the methodologies and models used in the Business Continuity Management profession, by providing an understanding of what a risk assessment is all about, why a risk assessment is important to a business continuity program, the elements of a risk assessment, and how these are utilized to build a business continuity program.

OBJECTIVE
In this course you will come to understand the function of probabilities and risk reduction/mitigation within the organization.
You will learn how to:
• Identify potential risks to the organization (events and environmental surroundings that can bring disruption and disaster to the organization and its facilities)
• Calculate the probabilities of these risks
• Establish the controls needed to prevent or minimize the potential loss
• Conduct a cost-benefit analysis to justify investment in controls to mitigate risks
• Document and present your findings
CATEGORY
DRI International Core Courses (Updated for 2006!)
TYPE
Online Course
PRICE
$295.00
Welcome
How To Take This Course
Troubleshooting/Frequently Asked Questions (FAQs)

An Introduction to BCOE-200
Course Overview
Risk Evaluation and Control
What We'll Cover
Course Purpose and Objectives
Business Continuity Management
The BCM Planning Process
Risk Assessment and Analysis

Lesson 1: An Overview of Risk Assessment
Lesson 1: Introduction
Risk Assessment Terminology
What is Risk Assessment?
Misconceptions about Risk Analysis
Why Conduct a Risk Assessment?
The Role of Risk Assessment
Risk Assessment Objectives and Activities
Cause and Effect Relationship
Threat, Vulnerability, and Control
Organization Assets to Consider
Risk Assessment Methodology
Identifying Downtime Scenarios
Lesson 1: Summary

Lesson 2: Conducting a Risk Assessment
Lesson 2: Introduction
Risk Assessment Tools
Gathering Information
The Risk/Threat Matrix
The Recommended Approach to Data Collection
Information Sources
Types of Threats
Understanding Loss Potentials
Vulnerability Considerations
A Simple Model for Identifying Risks
Identifying Risk Events
Statement of Risk
Lesson 2: Summary

Lesson 3: Analyzing Risk Assessment Results
Lesson 3: Introduction
Risk Analysis Outcomes
Identifying the Potential Impacts
Annualized Loss Exposure (ALE)
Advantages and Disadvantages of the ALE Model
Controls
Evaluating Existing Controls
Improving Existing Controls
Layers of Protection
Recommending Additional Controls
Lesson 3: Summary

Lesson 4: Reporting Risk Assessment Results and Obtaining Acceptance
Lesson 4: Introduction
Reporting Risk Assessment Results
Formatting the Risk Assessment Report
Presenting Risk Assessment Results
Next Steps
Lesson 4: Summary

Conclusion
Final Knowledge Check
Congratulations!
Course Evaluation

==========================Introduction to Business Impact Analysis =======================

This course introduces the reasons for and value of conducting a Business Impact Analysis. The student will understand methodologies, terms and definitions such as Mission Critical business processes, Recovery Time Objectives (RTO), Acceptable Exposure to Loss, etc.

OBJECTIVE
In this course you will learn to identify the impacts on your organization that result from disruption and disaster scenarios and techniques to quantify and qualify these impacts. You will also learn how to establish critical functions, their recovery priorities, and inter-dependencies so you can establish a recovery time objective for each business process or function.
CATEGORY
DRI International Core Courses (Updated for 2006!)
TYPE
Online Course
PRICE
$295.00
Welcome
How To Take This Course
Troubleshooting/Frequently Asked Questions (FAQs)

An Introduction to BCOE-300: Business Impact Analysis
Overview of BCOE-300
Business Impact Analysis
Business Continuity Management
The Third Step: Business Impact Analysis

Lesson 1: What is Business Impact Analysis?
Lesson 1: Introduction
What is Business Impact Analysis?
Terminology
Recovery Time Objective
Recovery Point Objective
Disruption or Disaster?
Objectives of a Business Impact Analysis
Benefits of Business Impact Analysis
Lesson 1: Summary

Lesson 2: Conducting the Business Impact Analysis
Lesson 2: Introduction
Roles and Responsibilities
Phases of a Business Impact Analysis
Project Planning
Design Data Gathering Mechanism
Determine the Approach
The Interview Approach
The Questionnaire Approach
The Workshop Session Approach
The Combination Approach
Design the Questions
Validate the Results
Lesson 2: Summary

Lesson 3: Analyzing the Results
Lesson 3: Introduction
Disruption Impacts
Who Determines Business Impact?
Quantitative Impacts
Qualitative Impacts
Process Dependencies
Critical Functions
Recovery Requirements
Alternatives and Workarounds
Results of BIA
Validate Results
Lesson 3: Summary

Lesson 4: Reporting the Findings and Obtaining Acceptance
Lesson 4: Introduction
Reporting the Findings
Formatting the Report
Presenting the Findings
Next Steps
Lesson 4: Summary

Conclusion
Final Knowledge Check
Congratulations!
Course Evaluation

==================Developing Business Continuity Strategies===============================

This course introduces the student to the challenges of selecting the appropriate strategies for the continuity and recovery of business processes, critical functions, operations and the supporting information technologies within the specified recovery time objective. It defines alternative strategies, and assesses the strengths and weaknesses of strategies and methodologies for presentation to management. The DRI International methodology is utilized to achieve this result. The curriculum is structured in accordance with the Professional Practices for Business Continuity Planners.

OBJECTIVE
The objectives of BCOE-400: Developing Business Continuity Strategies are to:
1. Identify available alternatives and assess their advantages, disadvantages, and cost ranges
CATEGORY
DRI International Core Courses (Updated for 2006!)
TYPE
Online Course
PRICE
$295.00
Welcome
How to Take This Course
Troubleshooting/Frequently Asked Questions

Introduction to BCOE-400
Overview of BCOE 400
DRI International's Ten Professional Practices
Developing Business Continuity Strategies
Business Continuity Management
The 4th Step: Strategy Development
The Design and Development Phase

Lesson 1: Developing Strategies
Lesson One Introduction
Strategy Terminology
Role of Strategies
Employee Considerations
Feasibility Considerations
Approval and Governance
Gathered Information
Planning Requirements
Lesson One Summary

Lesson 2: Identifying Shared Service Strategies
Lesson Two Introduction
Shared Service Strategy Overview
Establishing Organizational Policies
Coordinating Technology Recovery and Business Continuity
Options and Considerations
Internal and External Alternatives
Industry-Recognized Strategies
Commercial Recovery Strategies
Additional Service Options
Facility Recovery
Lesson Two Summary

Lesson 3: Identifying Functional Area Strategies
Lesson Three Introduction
Identifying Functional Area Strategies:Overview
Prioritizing Business Functions
Recovery Issues
Interdependencies
Identifying Strategies
Consolidating Strategies
Lesson Three Summary

Lesson 4: Analyzing and Presenting for Approval
Lesson Four Introduction
Assessing Strategies
Weighing Costs
Presenting Recommendations
Next Steps
Lesson Four Summary

Lesson 5: Identifying Resources
Lesson Five Introduction
Request for Proposal
Beginning the RFP Process
RFP Structure
Techniques for Comparing Vendors
Contract Negotiation
Lesson Five Summary

Course Conclusion
Additional Resources
Final Knowledge Check
Congratulations!
Course Evaluation

========================Emergency Preparedness and Response =========================

This course, designed for someone new to the DR/BCP profession, covers the challenges of reviewing and coordinating emergency evacuation programs in-place in organizations, or working with the responsible areas to develop or enhance existing programs. The student will understand terminology, priorities of first responders, and how to interface with emergency agencies.

OBJECTIVE
The objectives of BCOE-500: Emergency Preparedness and Response are to help you, the Business Continuity Planner, accomplish the following major tasks:
1. Identify the required teams, their roles, and their required actions in an emergency
2. Define the escalation and notification procedures required to activate the teams and structure in an emergency
3. Identify emergency response procedures
4. Identify plan activation procedures
CATEGORY
DRI International Core Courses (Updated for 2006!)
TYPE
Online Course
PRICE
$295.00
Welcome
How to Take This Course
Troubleshooting/Frequently Asked Questions

An Introduction to BCOE-500: Emergency Preparedness and Response
Overview of BCOE-500
DRI International's Ten Professional Practices
Emergency Response and Operations
Business Continuity Management
Plan Development: Emergency Preparedness
The Case for Emergency Management
Course Objectives

Lesson 1: Roles and Responsibilities
Lesson 1 Introduction
Roles and Responsibilities
Teamwork
Lesson 1 Summary

Lesson 2: Definition, Escalation, and Notification
Lesson 2 Introduction
Disruption or Disaster?
Event Identification
Escalation Procedures
Emergency Notification Procedures
Lesson 2 Summary

Lesson 3: Emergency Response Procedures
Lesson 3 Introduction
Life Safety
Property and Physical Security
Protecting the Organization
Protecting Your Technology
Lesson 3 Summary

Lesson 4: Implementation and Activation Procedures
Lesson 4 Introduction
Implementation Procedures
Emergency Operations Center
Plan Activation
Plan Activation Procedures
Lesson 4 Summary

Course Conclusion
Final Knowledge Check
Congratulations!
Course Evaluation

====================Business Continuity Plan Implementation =============================

This course is based on Professional Practice 6. BCOE 600 looks closely at all of the elements necessary in developing a business continuity plan. The purpose of this course is to identify the components of the planning process including plan methodology, implementation, organization, and documentation and assists students in developing processes to develop the plan document in accordance with the organization’s strategic direction.

OBJECTIVE
When you've completed this course, you will be able to:
• Correctly use key terminology
• Identify and use DRI International approved plan definitions
• Identify and use BCM planning approaches, elements, and components
• Structure your plan documentation in accordance with best practices
CATEGORY
DRI International Core Courses (Updated for 2006!)
TYPE
Online Course
PRICE
$295.00
Welcome
How to Take This Course
Troubleshooting/Frequently Asked Questions

Introduction to BCOE 600: Developing and Implementing Business Continuity Plans
Introduction
Course Purpose and Objectives
Plan Development Objectives
The Planner's Role
Course Outline
Subject Area 6, Developing and Implementing Business Continuity Plans
Business Continuity Management
The Professional's Role in Developing and Implementing Business Continuity Plans
Lesson Summary

Lesson 1: Developing and Implementing Business Continuity Programs—An Overview
Lesson 1 Introduction
Purpose of a Business Continuity Plan
BCM Plan Elements
BCM Plan Stakeholders
Business Continuity Plans
Outsourcing the BC Plan
BC Planning Expectations: Legal Compliance
Keys to Successful Plans
Budgeting
The Objective of a Business Continuity Plan
The Scope of a Business Continuity Plan
Products of a Business Continuity Plan
Business Continuity Planning Methods and Options
Document the Plan
Common Fallacies
Common Mistakes
Lesson 1 Summary

Lesson 2: Plan Development Requirements
Lesson 2 Introduction
Key Elements of a Business Plan
Plans by Phases
Use Action Plans and Checklists
Review and Evaluate Tools
Acquire Matrices and Flowcharts
Develop Forms to Acquire Information
Leverage the Information You Acquire
Share With Organization Resource Providers To Establish Service
Determine Requirements for Your Information Database
Scenario Development
Using Scenarios
Scenario Content
Plan Design
Plans for Locations
Plans for Business Processes
Plans for Business Unit/Departments
Plans for Service Lines
Lesson 2 Summary

Lesson 3: Plan Administration
Lesson 3 Introduction
Implementing The Plan: Completing Required Tasks
Implementing The Plan: Continuity Actions and Procedures
Implementing the Plan: Allocate Tasks and Responsibilities
Implementing the Plan: Develop an Education Program
Implementing the Plan: Develop a Test and Exercise Program
Implementing the Plan: Exercising
Implementing the Plan: Develop Plan Review, Updating, and Reporting Procedures
Identify Further Actions
Distribution and Control Procedures
Plan Security
Review and Signoff
Updating the Plan
Lesson 3 Summary

Lesson 4: Plan Documentation
Introduction
What Should Go Into Your Plans
BCM Program Overview Contents
Plan-Specific Elements
Incident Management
Teams and Tasks
Critical Locations
Critical Processes
Critical Contacts
Technology
Vital Records/Off-Site Storage
Equipment and Supplies
BC Program Maintenance
Appendices
Lesson 4 Summary

Course Conclusion
Final Knowledge Check
Congratulations
Course Evaluation

=======Crisis Communication and Coordinating with External Agencies =====================================

This course is designed to look at public relations, crisis communication, and coordination with public authorities.

OBJECTIVE
The objectives of BCOE-900: Crisis Communication and Coordinating with External Agencies are to:
1. To identify crisis communication plan elements in order to effectively communicate
2. To identify strategies to effectively communicate with all groups
3. To establish coordination with external agencies
In accomplishing these objectives, you will be reading a number of case studies that will help you formulate a list of "dos" and "don'ts" for crisis communication and understand the extent to which coordination with external agencies is growing in scope and complexity.
CATEGORY
PLEASE DO NOT REGISTER - DRI International Core Courses
TYPE
Online Course
PRICE
$295.00
Welcome
How To Take This Course
Troubleshooting/Frequently Asked Questions

Introduction to BCOE-900: Crisis Communication and Coordinating with External Agencies
Introduction to BCOE-900
DRI International’s Ten Professional Practices
Role of Professional Planner in Crisis Communications and Coordinating with External Agenc
What Other Courses Are Available?
Course Objectives

Lesson 1: Crisis Communication and Plan Elements
Lesson 1: Overview
Definitions
Crisis Characteristics
Crisis Communication: Basic Elements
Planning for a Crisis
The Crisis Communication Plan
Crisis Communication Plan Components
Crisis Communication Plan Activation
Take Care of Regular Business
Audiences Affected by Crisis
Identify Your Audience
Establish Spokespersons
Sources of Information
Crisis Communication Tools
Key Messages
Forms of Communication
Exploiting Press Coverage
Prepared Statements
Organize a Press Briefing
Crisis Communication Checklist
Lesson One Summary

Lesson 2: Telling Your Story, Managing the Message
Introduction
Telling Your Story: Decision Makers
Telling Your Story: Stakeholders
Tell Your Story: Employees
Employee Communication Needs
Employee Communication Concerns
Employee Communication
Employee Relations Issues
Telling Your Story: External Groups
Telling Your Story: Using the Media
Media Interview Guidelines
Never Underestimate the Crisis
Mistakes to Avoid
Do's and Don'ts
Crisis Follow-Up
Lesson Two Summary

Lesson 3: Coordinating with External Agencies
Introduction
Public-Private Partnerships
US CERT
The Benefits of Collaboration
Initial Steps
Communicating Roles and Responsibilities
Incident Command System
Growing Collaboration
Intelligence Gathering
Lesson Three Summary

Course Conclusion
Final Knowledge Check
Congratulations!
Course Evaluation

==================Project Management Principles in Business Continuity Planning===========================

BC0E 100 identifies the requirements and imperatives of project management methodologies required to develop an enterprise-wide Business Continuity Management Program. The purpose of this course is to provide an understanding of how to establish the need and obtain management support for a Business Continuity Management Program in an organization. The DRI International methodology is utilized to achieve this result. The curriculum is structured in accordance with the Professional Practices for Business Continuity Planners.

OBJECTIVE
In this course, you will learn how to:
• Define the project's scope by determining exactly what the plan will cover and won't cover.
• Ensure that the correct skill sets, resources, and timeframes are in place to accomplish your objectives.
• Understand the organization's structure so that you can build teams of high-level managers to sponsor the business continuity planning process and provide leadership and direction.
CATEGORY
DRI International Core Courses (Updated for 2006!)
TYPE
Online Course
PRICE
$295.00
Welcome
How To Take This Course
Troubleshooting/Frequently Asked Questions (FAQs)

An Introduction to BCOE-100
Course Overview
The Project Initiation Phase
Business Continuity Management
BCM Program Development and Project Management Principles

Lesson 1: Methodology and Approach
Lesson 1: Introduction
Motivation for Business Continuity Planning
Purpose of BCM Planning
The Planner's Role
BCM Planning Process
Developing a Common Language
Business Continuity Management
Business Continuity Phases
Business Continuity Problem Statement
What Is a Disaster?
BCM Project Management
Project Management Phases
Lesson 1: Summary

Lesson 2: Establishing the Need for a BCM Program
Lesson 2: Introduction
The Impact of an Event
How Ready Are You?
Why Should Management Be Concerned?
Top Ten Insured Catastrophes in the U.S.
The Vulnerability and Survivability of Individual Businesses
BCM Planning Expectations
Legal Requirements for Continuity Planning
Why Are You Not Prepared?
Presenting to Senior Management
Senior Management Commitment
Types of Disasters/Risks
Policy Statements
Lesson 2: Summary

Lesson 3: Developing the BCM Program
Lesson 3: Introduction
Project Management Phases
Managing BCM Project Components
Project Manager Responsibilities
Change Management
Project Management Software
Project Management Success Factors and Pitfalls
Lesson 3: Summary

Lesson 4: The Importance of Teams
Lesson 4: Introduction
Responsibility for Business Continuity Planning
The Politics of Continuity Planning
Overcoming Resistance to Change
The Importance of Teams
Suggested Teams
The Role of Executive Management
Role of Business Continuity Coordinator/Planner
The BCM Steering Committee
The Crisis Management Team
The Business Continuity Development Team
The Emergency Response Team
Building Winning Teams
Four Stages of Team Development
Formal vs. Informal Structure
Huddle
Skunk Works
Next Steps
Lesson 4: Summary

Conclusion
Additional Resources
Final Knowledge Check
Congratulations!
Course Evaluation

===============Exercising and Maintaining Plans ==================================

This course is provides the student with an overview and working knowledge of Professional Practice 8 and assists in developing processes to maintain the currency of continuity capabilities and the plan document in accordance with the organization’s strategic direction. The students will learn and apply various techniques to improve the timeliness and quality of the BCM team response. Interactive activities will help students to enhance the resiliency of their programs.

OBJECTIVE
The objectives of BCOE-800: Exercising and Maintaining Plans are to:
1. Develop a structured and logical methodology for establishing an exercise and maintenance program
2. Define elements required to develop a structured, documented, and ongoing exercise program
3. Explore the strengths and weaknesses of prevalent types of exercises
4. Explore the planner's role in conducting plan audits, plan maintenance programs, and BCM plan document control
In accomplishing these objectives, you will solicit ideas from your internal auditors with regard to plan review methodology and updating procedures, plan maintenance, and document control.
CATEGORY
DRI International Core Courses (Updated for 2006!)
TYPE
Online Course
PRICE
$295.00
Welcome
How To Take This Course
Taking Notes Using the Class Notes Feature
Setting Up Your Monitor
Accessing Links and Pop-Ups
Other Course Features
Troubleshooting/Frequently Asked Questions (FAQs)

An Introduction to BCOE-800
Introduction to BCOE-800
DRI International's Ten Professional Practices
Role of Professional Planner in Maintaining & Exercising Business Continuity Plans
Business Continuity Management
The Plan Implementation Step
Plan Implementation
Purpose and Role of Plan Implementation
Course Objectives

Lesson 1: Why Test and Exercise the Plan?
Introduction
Definitions
Benefits of Testing and Exercising
Commitment and Motivation
Test and Exercise Program Growth
Exercise and Test Prioritization
Establishing a Good Comfort Level
Confidentiality
Testing/Exercising as Part of Plan Life
Test/Exercise Frequency
Look for Lessons Learned
Mapping Change
Lesson 1 Summary

Lesson 2: Elements of Testing and Exercise Programs
Lesson 2 Introduction
Benefits of Exercising
Benefits for Employees
Benefits for the Organization
Elements of an Exercise Program
Exercise Planning Considerations
Planning and Coordinating Exercises: Scope
Planning and Coordinating Exercises: Covering the Fundamentals
Planning and Coordinating Exercises: Using Scenarios
Planning and Coordinating Exercises: Forms and Worksheets
Planning and Coordinating Exercises: Exercise Objectives
Planning and Coordinating Exercises: Developing an Exercise Manual
Facilitating Exercises
Facilitating Exercises: Personnel
Facilitating Exercises: Exercise Materials
Evaluating Exercises
Documenting Exercise Results
Analyzing Exercise Results
Reporting to Management
Updating Plans
Lesson 2 Summary

Lesson 3: Types of Tests and Exercises
Lesson 3: Introduction
Testing Program: General Recommendations
Types of Tests
Exercise Program Design
Types of Exercises: Overview
Scheduled vs. Surprise Exercise
Plan Review Exercise
Tabletop Exercise
Tabletop Exercise: More Considerations
Walk Through Exercise: Overview
Walk Through Exercise Process
Walk Through Exercise: Pros and Cons
Simulation Exercise
Live Modular or Component Exercise
Functional (LOB) Exercise
Functional (LOB) Exercise: Case Study
Functional (LOB) Exercise: Parallel Processing
Functional (LOB) Exercise: EOC
Functional (LOB) Exercise: Pros and Cons
Comprehensive Exercise
Exercise Best Practices
Exercise and Testing Program
Lesson 3 Summary

Lesson 4: Plan Review and Update
Lesson 4: Introduction
Plan Review and Audit: Overview
Working with Auditors
Plan Review and Audit Guidelines
Audit Objectives
Audit Goals and Methods
Review and Update Guidelines
Efficiency vs. Effectiveness
Teaming Up for Review and Maintenance
Review and Maintenance Components
Plan Review and Audit Methodology
Maintenance Responsibilities
Plan Maintenance Schedules
Lesson 4 Summary

Lesson 5: BCM Program Maintenance
Introduction
BCM Program Maintenance
Challenges and Benefits
Regulations
Maintaining Consistency
Managing Change
Sources of Change
Change Tracking
Plan Components and Impact of Changes
Plan Maintenance Log
Documenting the Review
Updating the Plan
Plan Document Control Procedures
Lesson 5 Summary

Lesson 6: Course Conclusion
Final Knowledge Check
Congratulations!
Course Evaluation

Course Dates, Venue & Timings:

Sl.No. State City Batch1-Date Batch1-Date Batch2-Date Batch2-Date Batch3-Date Batch3-Date Batch4-Date Batch4-Date Venue Contact
01 AP Hyderabad - - 23-Apr'11 27-Apr'11 7-may'11 11-may'12 4-Jun’12 8-Jun’12 Ameerpet/Hightechcity Jason-91-40-64568797
02 Delhi Delhi/Gurgaon/Noida - - 28-Apr'12 29-Apr'12 26-May’12 27-May’12 23-Jun’12 24-Jun’12 Nehru place / Noida sector 6 Arun : 9810 328046
03 Karnataka Bangalore - - 5-May’12 6-May’12 26-MAY’12 27-May’12 2-June'12 3-June'12 DBS House 26, Cunningham Road ,Opp Indian Express Building, Bangalore - 560 052 Sundar Raj
04 Maharashtra Mumbai - - 21-Apr’12 22-Apr’12 19-May’12 20-May’12 16-Jun’12 17-Jun’12 DBS Heritage,Prescot Road,Opp. Cathedral Sr. School,Fort, Mumbai 400001. DBS Heritage (From Airport instruct the car / cab driver to drive to Fort, Fashion Street. It’s near Siddharth College, Budha Bhavan. Also there are schools like J. P. Pettit School & Cathedral Sr. School Mr.Vasudev
05 Maharashtra Pune 19-May'12 20-May'12 - - - - 30-Jun'12 1-Jul'12 Level-5, Tech Park-1, Airport Road, Yerwada, Pune - 411 006, India Mr.Manish
06 Tamilnadu Chennai - - 14-Apr'12 15-Apr'12 12-MAY'12 13-MAY'12 9-Jun’12 10-Jun’12 DBS House 31A, Cathedral Garden Rd ,Between Hotel Palmgrove and Valluvarkottam Nugambakkam,Chennai - 600034 Mr.Solomon
07 Westbengal Kolkata - - 30-Apr'12 1-May'12 30-May'12 31-May'12 30-Jun'12 1-Jul'12 DBS House 10/2, Hungerford Street,Opp. Exit Gate of Saturday Club,Kolkata - 700017 Mr.Sandeep
08 Kerala Trivandrum - - 30-Apr'12 1-May'12 30-May'12 31-May'12 30-Jun'12 1-Jul'12 DBS center Mr.Manoj
09 Kerala Cochin - - 30-Apr'12 1-May'12 30-May'12 31-May'12 30-Jun'12 1-Jul'12 ThomasMount ,ICTA Building,Changampuzha Nagar P.O.,Cochin- 682 033 Mr.Manoj: 9995881093
10 Tamilnadu Coimbatore - - - - 30-May'12 31-May'12 30-Jun'12 1-Jul'12 DBS Center Mr.Balaji
11 Maharashtra NAGPUR - - - - 30-May'12 31-May'12 30-Jun'12 1-Jul'12 DBS House Mr.Yogesh -9890952752
12 Gujarat Ahmedabad 16-Apr'12 17-Apr'12 - - - - 30-Jun'12 1-Jul'12 Aakruti Complex,Nr. Stadium Cross Road, Navrangpura,Ahmedabad-380009, Gujarat, INDIA Mr.Alok
13 Africa Johannesburg 29-MAY'12 31-MAY'12 - - - - - - Johannesburg,Africa Mr.Kamanbedu
14 Brazil São Paulo 26-JUN'12 28-JUN'12 - - - - - - Rua Rosa e Silva, No. 137, Apt - 4,Santa Cecilia,São Paulo, Brazil. CEP - 01230-020 Mr.Abhishek Ph - (55) - (11) - 87154930
15 Philippines Manila 24-JUL'12 26-JUL'12 - - - - - - Makati ,Philippines Mr.Sandeep : (+63)-917-872-3931
16 Nepal Khatmandu 28-AUG'12 30-AUG'12 - - - - - - Khatmandu Mr.ARun
17 Republic of Mauritius mauritius 25-SEPT'12 27-SEPT'12 - - - - - - mauritius Mr.ARun
18 Srilanka Colombo 1-MAY'12 3-MAY'12 - - - - - - Colombo,Srilanka Ms.Buddhini
19 Canada Toronto 23-OCT'12 25-OCT'12 - - - - - - 203 Royal Appian Cres, Concord ON 14K513 Mrs.Vala Ph.4169391252
20 USA Boston 16-Apr'12 17-Apr'12 - - - - - - Boston,USA Mr.Gaurav
21 UK London 21-DEC'12 23-DEC'12 - - - - - - London,UK Mr. BV Rao -0044-7891461544
22 USA California 16-Apr'12 17-Apr'12 - - - - - - 12128 Skylark Rd Clarksburg MD 20871 California ,USA Mr.Prashanth Ph : 001 - 240-257-2624
23 Bangladesh Dhaka 27-NOV'12 29-NOV'12 - - - - - - Dhaka Mr.Arun
24 ARMENIA GEORGIA 8-MAY'12 10-MAY'12 - - - - - - TIBLISI,Armenia Mr.Abata
25 Honkong Honkong 27-NOV'12 29-NOV'12 - - - - - - Honkong Mr.Peter
25 SAUDIARABIA RIYADH 28-MAY'12 30-MAY'12 - - - - - - RIYADH Mr.Rasheed 96626860652

Contact Details:

Mr. Vijay Bhaskar Reddy

Mobile: 0 94400 89341

Phone: 040-6456 8797

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