Abpmp- Certified Business Process Professional

**Program Name: ** Understanding Business Process Management (BPM) (Based on ABPMP’s BPM CBOK V3.0]

ABPMP – Association of BPM Professionals
BPM CBOK – Business Process Management Common Body of Knowledge

General Questions about CBPP

What is CBPP®?
CBPP® (Certified Business Process Professional®) is a protected professional designation of an individual who is certified to know and practice the subject matter of Business Process Management. It is based on a standardized certification program that is recognized worldwide. The person recognized as expert or practitioner is certified to meet the standards of BPM knowledge and experience, (there is not a company or a business unit that is certified). The certification program builds on the “Guide to the Business Process Management Common Body of Knowledge” (BPM CBOK™). The International Association of Business Process Management Professionals (ABPMP) assumes the overall responsibility for the maintenance of the BPM CBOK™ and for the development of the certification program to achieve the designation CBPP®. In IndianIABPM partners with ABPMP International to maintain the BPM CBOK™ in German and French language and operate the certification program in these languages.

What competencies will be demonstrated with the certificate CBPP®?
With the certification CBPP® an individual has demonstrated practice, experience and knowledge in the nine subject matter areas of the BPM CBOK®:
• Business Process Management
• Process modeling
• Process analysis
• Process design
• Measurement of process effectiveness
• Transformation of processes
• Process management and organization
• Process management in organizations
• Process management technologies

What advantages derive from the certification CBPP®?
The completed CBPP® cetification substantiates expertise and competence in Business Process Management and the incumbent obtains a unique professional distinction of high standards. It is granted in accordance with worldwide standards and on the basis of certification requirements and norms that are identical internationally. This ensures that the CBPP® cetification is recognized accross national borders. It helps employers and stakeholders to recognize professional and technical qualifications and relevant subject matter expertise of a BPM practitioner, and it allows the BPM practitioners and experts to speak the same professional language in their area of activity.

Who is the target audience?
Individuals who practice Business Process Management as their main occupation and/or have long-standing experience, and want to prove their expertise and know-how by passing an internationally recognized certification.

How can the certificate CBPP® be acquired?
In a first phase of registration and admission test the practical and professional experience will be verified on the basis of detailed information, testimonials and documentation. The relevant standards an requirements are currently worked out. The validation by an independent admission body guarantees that high standards are met. In a second phase the interested person is requested to pass a written exam that requires both knowledge in all subject matter areas of the BPM CBOK™ and job-related experience.

What training / experience is required?
In addition to the written exam the admission test is the second important part to obtain the CBPP® certification. The demands are high in relative terms. A job-related practice of 5′000 hours or 4 years of activity in the area of process management is required. However no explicit type of base training is necessary. Specific degrees or qualifications allow for time-credits against the 5′000 hours of job-related practice up to a maximum of 2′500 hours.

Who stands behind the certification CBPP®?
Behind the scene of the BPM CBOK™ and the CBPP® certifications is a worldwide network of Business Process Management experts, who are organized in the International Association of Business Process Management Professionals (International ABPMP).
The Indian partner organization “Indian Association of Business Process Management” (IABPM) is supported by national associations in different Indiancountries such as:
• INDIA
• US
• UK
• Dubai

Is the CBPP®certificate comparable to certifications in project management IPMA/PMI?
From the view of the level of requirements the CBPP® certificate equates approximately to the IPMA level C-certification and the PMP® of PMI. The exam is like the PMP® exam a test in writing by answering questions.

Are there different levels of certificates?
At the CBPP® exam the general knowledge of and the practical experience in Business Process Management application is verified. In future further specific certifications will follow e.g. expert in BPM-technologies, process design und process modeling.

Questions to the process of certification

When are exams scheduled?
The first certification in Europe will be carried out in December 2009 in German language.
In English the exams are available after the training course, and can be conducted online.

Where are the venues of exams?
The current plan is that in three to five locations in Srilanka, The exams may also be organized for companies inhouse.

In what language can the certification be aqcuired?
The first certification in 2009 in Europe will be in German,French,English.

Where can I register?
Companies that wish to register 5 or more exam participants may send their applications to register a group of candidates for the first certification in December 2009. Interested companies contact: Mr.Chandana : Cell : Email ID :

Pls send us your query , will answer back within 24Hrs: Thanks in advance for contacting us

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When is registration deadline?
Registrations are accepted up to approximately 2 months prior to the scheduled date of exams.

What is the process of the exam?
The exams take approximately 3 hours and consist of 120 questions that need to be answered by selecting the single right response from a range offered (multiple choice). Candidates pass the first exams by answering the questions set out on paper. Later the multiple choice answers will be technology-enabled and it will be possible to pass the exams on line.

What is the cost of the certification?
The cost for the admission test is approximately € 100and for the certification exam approximately € 600 Individual members of the associations or chapters and companies registering a certain number of candidates may benefit from discounted exam fees. The precise terms and conditions and applicable prices are available from the supporting national organizations or chapters.

What happens if one fails the exam?
Within the period of one year from the date of confirmation of admission the candidate may retry to pass the exam.

Is the certificate permanently valid?
The CBPP® certificate is valid for three years. The periodic re-certification ensures maintaining a high level of professional qualification.

Why are re-certifications required?
The re-certification proves that the holder of the initial certification is still practicing process management and stays abreast of the subject matter knowledge. It is not necessary to pass an exam again. The re-certification is subject to the proof of a certain extent of learning and development and job-related practice. To obtain re-certification 60 hours of training in relevant subject matters within the 3 years is required

How does the preparation for the exam work?
The most important preparation for the CBPP® exam is an in-depth self study of the BPM CBOK™. Interested people are encouraged to identify their knowledge gaps in the nine sections of the CBOK, which need to be filled prior to passing the exam successfully. The BPM CBOK™ contains references to further literature that can be used for self studies, especially in German language.

Are there any preparation classes?
Attending preparatory classes for specific topics may be appropriate depending on the extent of experience and previous trainings of the interested person. This may allow to fill knowledge gaps or sharpen specific subject matter knowledge. Currently a number of training providers offer relevant courses. Later most likely some of them will offer preparation classes which are geared towards the certification exam.
At this time no recommendation is made. For the reasons of independence training and certification are strictly separated. At a later stage interested training institution may apply to become endorsed training providers. The relevant standards and criteria of ABPMP and IABPM are currently under construction.

Are sample exams available?
Samples of exams are not available, but you can download some sample questions here: Contact. :Mr.Chandana

What is BPMBOK?

Business process management (BPM) is an approach to thinking about the business and is much broader than just tools, and technologies. BPM enables a structured methodology for organizations to model, optimize, automate, and monitor their business processes to deliver higher operational efficiency, better business visibility, and greater agility.
The acronym BPM CBOK® stands for “Guide to the Business Process Management Common Body of Knowledge” and is the intellectual basis for the CBPP® certification. It can be ordered as pdf or as print version on demand in English on amazon.com, or it is available as a book in German (ISBN: 978-3-921313-80-0). Members of gfo/ÖVO/SGO can get a free pdf download in German. A version in French is underway and will be available later.
A body of knowledge (BOK) is a popular instrument presenting the state of knowledge of all relevant practical BPM areas and is the basis for the individual certification. However, it is hardly possible to collect all knowledge of BPM and make it available in one edition due to the large amount of books, articles, etc. The CBOK as a limited collection of salient knowledge can only be a guide facilitating the access to the broad range of knowledge of BPM overall.
All relevant areas of knowledge and practical methods and techniques are included in the CBOK. In addition it includes links and references to other sources of information.
The CBOK as a editorial work evolves and is dynamic; it needs a continuous development in order to always represent the current state of practice and knowledge. Numerous experts in the USA and Germany have worked several years to create the BPM CBOK® (authors are mentioned in the appendix of the CBOK).
The current version of the CBOK represents a medium level of knowledge development.
The further development of the BPM CBOK® guide is the responsibility of the Education Committee with delegates of ABPMP International and the associated Indianmembers of IABPM

Training outcome

1. The program provides a good understanding of the BPM CBOK.
2. The program provides an understanding of the key concepts useful during business analysis, especially during the As-Is and To-Be process modeling and analysis.
3. The program does not cover any technical aspects of BPM or any specific BPM tools.
4. The program only provides an introduction to BPM and SOA integration but doesnot cover the technical aspects of the implementation.

Target Audience

1.Business Analysts,
2.Solution Managers,
3.Project Managers,
4.Quality Professionals

Program Outline:

1. Introduction
a. Introduction to Business Process Management (BPM)
b. Introduction to the BPM Common Body of Knowledge (CBOK) v3.0

2. Process Modeling
a. The 3 Types of Business Processes
b. Process Modeling – Key Concepts
c. Process Modeling Techniques
d. Introduction to Process Modeling Notations
e. Understanding and Enhancing the Swimlane Diagram
f. Introduction to SOA (Service Oriented Architecture)

3. Process Analysis
a. Process Analysis – Key Concepts
b. Process Analysis Techniques

4. Process Design
a. Process Design – Key Concepts
b. Process Design Principles

5. Process Transformation
a. Process Transformation – Key Concepts
b. Understanding the difference between:
Process Improvement, Process Redesign and Process Reengineering

6. Process Performance Management
a. Effective Process Measures
b. Process Improvement Methodologies
c. Overview of the Six Sigma DMAIC Methodology

7. Enterprise Process Management (EPM)
a. Enterprise Process Governance
b. The Balanced Scorecard Methodology
c. Process Frameworks and Reference Models

8. Process Management Organization
a. Process Organizational Structures
b. Organizational Change Management

9. BPM Technologies
a. The BPMS (Business Process Management System)
b. BPM System Components
c. Business Process Rules

India Course Dates, Venue & Timings:

Sl.No. State City Batch1-Date Batch1-Date Batch2-Date Batch2-Date Batch3-Date Batch3-Date Batch4-Date Batch4-Date Venue Contact
1 Andhra Pradesh Vijayawada 16-Jan’16 17-Jan’16 6-Feb’16 7-Feb’16 5-Mar’16 6-Mar’16 2-Apr’16 3-Apr’16 Vijayawada- Spectramind , DBS center Vijay
2 Andhra Pradesh Vizac/ Vishakhapatnam 16-Jan’16 17-Jan’16 6-Feb’16 7-Feb’16 5-Mar’16 6-Mar’16 2-Apr’16 3-Apr’16 Vizac- SpectraMind , Naga Chambers, Level 3 & 4, D/No. 12-1-16 Plot No. 49, Survey No 1051, Opposite HDFC bank, Waltair Main Road, Visakhapatanam, 530002 Vijay
3 Assam Guwahati 16-Jan’16 17-Jan’16 6-Feb’16 7-Feb’16 5-Mar’16 6-Mar’16 2-Apr’16 3-Apr’16 SPECTRAMIND Kaushik
4 Assam Dibrugarh 16-Jan’16 17-Jan’16 6-Feb’16 7-Feb’16 5-Mar’16 6-Mar’16 2-Apr’16 3-Apr’16 SPECTRAMIND Kaushik
5 Bihar Patna 16-Jan’16 17-Jan’16 6-Feb’16 7-Feb’16 5-Mar’16 6-Mar’16 2-Apr’16 3-Apr’16 DBS Center, Patna Jason
6 Calicut Kozhikode 16-Jan’16 17-Jan’16 6-Feb’16 7-Feb’16 5-Mar’16 6-Mar’16 2-Apr’16 3-Apr’16 SPECTRAMIND Kaushik
7 Chhattisgarh Raipur 16-Jan’16 17-Jan’16 6-Feb’16 7-Feb’16 5-Mar’16 6-Mar’16 2-Apr’16 3-Apr’16 DBS center ,Raipur Jason
8 Delhi Delhi 23-Jan’16 24-Jan’16 6-Feb’16 7-Feb’16 5-Mar’16 6-Mar’16 2-Apr’16 3-Apr’16 SPECTRAMIND,Paharpur Business Centre, 21, Nehru Place Greens, New Delhi - 110019 Rama Gopal :
9 Goa Goa 7-Dec’15 14-Dec’15 21-Dec’15 28-Dec’15 1-Jan’16 5-Jan’16 1-Feb’16 5-Feb’16 SPECTRAMIND Kaushik
10 Gujarat Ahmedabad 16-Jan’16 17-Jan’16 6-Feb’16 7-Feb’16 5-Mar’16 6-Mar’16 2-Apr’16 3-Apr’16 Ahmedabad - SpectraMind, 101 – 104, GCP Business Centre, Opp. Memnagar Fire Station, Vijay Cross Road, Memnagar, Ahmedabad, 380014 Mr.Alok
11 Gujarat Vadodara 16-Jan’16 17-Jan’16 6-Feb’16 7-Feb’16 5-Mar’16 6-Mar’16 2-Apr’16 3-Apr’16 Ahmedabad - SpectraMind, 101 – 104, GCP Business Centre, Opp. Memnagar Fire Station, Vijay Cross Road, Memnagar, Ahmedabad, 380014 Mr.Alok
12 Haryana Gurgaon 16-Jan’16 17-Jan’16 6-Feb’16 7-Feb’16 5-Mar’16 6-Mar’16 2-Apr’16 3-Apr’16 Gurgaon - SpectraMind, Level 9, Spaze i-Tech Park, A1 Tower, Sector - 49, Sohna Road, Gurgaon, 122018 Rama Gopal :
13 Haryana Chandigarh 16-Jan’16 17-Jan’16 6-Feb’16 7-Feb’16 5-Mar’16 6-Mar’16 2-Apr’16 3-Apr’16 Chandigarh - SpectraMind, Level 4, Tower-A, Godrej Eternia, plot number 70, Industrial Area 1, Haryana, Chandigarh Kavita
14 Jammu and Kashmir Jammu 16-Jan’16 17-Jan’16 6-Feb’16 7-Feb’16 5-Mar’16 6-Mar’16 2-Apr’16 3-Apr’16 SPECTRAMIND Kaushik
15 Jammu and Kashmir Srinagar 16-Jan’16 17-Jan’16 6-Feb’16 7-Feb’16 5-Mar’16 6-Mar’16 2-Apr’16 3-Apr’16 SPECTRAMIND Kaushik
16 Jharkhand Ranchi 16-Jan’16 17-Jan’16 6-Feb’16 7-Feb’16 5-Mar’16 6-Mar’16 2-Apr’16 3-Apr’16 SPECTRAMIND Kaushik
17 Karnataka Bangalore 16-Jan’16 17-Jan’16 ** 6-Feb’16 7-Feb’16 5-Mar’16 6-Mar’16 2-Apr’16 3-Apr’16 SPECTRAMIND,DBS center , Cunningham road , Bangalore Namratha
18 Karnataka Mysore 16-Jan’16 17-Jan’16 6-Feb’16 7-Feb’16 5-Mar’16 6-Mar’16 2-Apr’16 3-Apr’16 DBS center , Mysore Namratha
19 Karnataka Hubli 16-Jan’16 17-Jan’16 6-Feb’16 7-Feb’16 5-Mar’16 6-Mar’16 2-Apr’16 3-Apr’16 DBS center , Hubli Namratha
20 Kerala kochi - - - - 2-Jan’16 3-Jan’16 6-Feb’16 7-Feb’16 SPECTRAMIND,ThomasMount ,ICTA Building,Changampuzha Nagar P.O.,Cochin- 682033 Mr.Manoj:
21 Kerala Trivandrum 16-Jan’16 17-Jan’16 6-Feb’16 7-Feb’16 5-Mar’16 6-Mar’16 2-Apr’16 3-Apr’16 Hotel Classic Avenue, Thampanoor, Trivandrum, Kerala. Mr.Manoj
22 Madhya Pradesh Indore 16-Jan’16 17-Jan’16 6-Feb’16 7-Feb’16 5-Mar’16 6-Mar’16 2-Apr’16 3-Apr’16 Indore – SpectraMind , DNR 90, Unit Nos. 301, 3rd floor, 569/3, MG Road, Indore, 452003 Arun
23 Maharshtra Nagpur 16-Jan’16 17-Jan’16 6-Feb’16 7-Feb’16 5-Mar’16 6-Mar’16 2-Apr’16 3-Apr’16 SPECTRAMIND Kaushik
24 Maharashtra Mumbai **23-Jan’16 24-Jan’16 6-Feb’16 7-Feb’16 5-Mar’16 6-Mar’16 2-Apr’16 3-Apr’16 SPECTRAMIND,DBS Heritage,Prescot Road,Opp. Cathedral Sr. School,Fort, Mumbai 400001. DBS Heritage (From Airport instruct the car / cab driver to drive to Fort, FashionStreet. It’s near Siddharth College, Budha Bhavan. Also there are schools like J. P. Pettit School & Cathedral Sr. School Mr.Vasudev
25 Maharashtra Pune 30-Jan’16 31-Jan’16 6-Feb’16 7-Feb’16 5-Mar’16 6-Mar’16 2-Apr’16 3-Apr’16 SPECTRAMIND,Panchasheel tech park,Yerwada, Pune Mr.Manish
26 Manipur Imphal 16-Jan’16 17-Jan’16 6-Feb’16 7-Feb’16 5-Mar’16 6-Mar’16 2-Apr’16 3-Apr’16 SPECTRAMIND Kaushik
27 Nagaland Dimapur 16-Jan’16 17-Jan’16 6-Feb’16 7-Feb’16 5-Mar’16 6-Mar’16 2-Apr’16 3-Apr’16 SPECTRAMIND Kaushik
28 Orissa Bhubaneshwar 16-Jan’16 17-Jan’16 6-Feb’16 7-Feb’16 5-Mar’16 6-Mar’16 2-Apr’16 3-Apr’16 Vani Vihar, Bhubaneshwar Mr. Satya Deep
29 Rajasthan Jaipur 16-Jan’16 17-Jan’16 6-Feb’16 7-Feb’16 5-Mar’16 6-Mar’16 2-Apr’16 3-Apr’16 DBS center,Jaipur Mr.Manish
30 Rajasthan Udaipur 16-Jan’16 17-Jan’16 6-Feb’16 7-Feb’16 5-Mar’16 6-Mar’16 2-Apr’16 3-Apr’16 SPECTRAMIND Kaushik
31 Tamilnadu Chennai 9-Jan’16 10-Jan’16 6-Feb’16 7-Feb’16 5-Mar’16 6-Mar’16 2-Apr’16 3-Apr’16 SPECTRAMIND,CHENNAI, CitiCentre , Level 6, 10/11 Dr.Radhakrishna Salai,Chennai,Tamil Nadu,600 004,India Mr.Balaji
32 Tamilnadu Coimbatore 16-Jan’16 17-Jan’16 6-Feb’16 7-Feb’16 5-Mar’16 6-Mar’16 2-Apr’16 3-Apr’16 Coimbatore , SpectraMind ‘Srivari Srimath”, 3rd floor, Door No.1045,Avinashi Road, Coimbatore, 641 018 Mr.Balaji
33 Telangana Hyderabad 4-Jan’16 10-Jan’16 6-Feb’16 7-Feb’16 5-Mar’16 6-Mar’16 2-Apr’16 3-Apr’16 SPECTRAMIND , Flat 617, 6th Floor ,Annapurna block, Aditya enclave, Ameerpet, Hyderabad-500016 Jason
34 Uttar Pradesh Varanasi 16-Jan’16 17-Jan’16 6-Feb’16 7-Feb’16 5-Mar’16 6-Mar’16 2-Apr’16 3-Apr’16 SPECTRAMIND Kaushik
35 Uttar Pradesh Noida 16-Jan’16 17-Jan’16 6-Feb’16 7-Feb’16 5-Mar’16 6-Mar’16 2-Apr’16 3-Apr’16 Noida - SpectraMind, Tapasya Corp Heights, Ground Floor, Sector 126, Uttar Pradesh, Noida Rama Gopal :
36 Uttar Pradesh Lucknow 16-Jan’16 17-Jan’16 6-Feb’16 7-Feb’16 5-Mar’16 6-Mar’16 2-Apr’16 3-Apr’16 Lucknow – SpectraMind , 4th Floor, Halwasiya Court, Hazratganj, Uttar Pradesh, Lucknow, 226001 Mr.Sandeep
37 Westbengal Kolkata 16-Jan’16 17-Jan’16 6-Feb’16 7-Feb’16 5-Mar’16 6-Mar’16 2-Apr’16 3-Apr’16 SpectraMind , The Legacy, 1st Floor, 25-A, Shakespeare Sarani, Kolkata, 700017 Mr.Hamid :
38 West Bengal Bagdogra 16-Jan’16 17-Jan’16 6-Feb’16 7-Feb’16 5-Mar’16 6-Mar’16 2-Apr’16 3-Apr’16 SPECTRAMIND Kaushik

International Course Dates, Venue & Timings:

Sl.No. State City Batch1-Date Batch1-Date Batch2-Date Batch2-Date Batch3-Date Batch3-Date Batch4-Date Batch4-Date Venue Contact
1 Brazil São Paulo 16-May’15 17-May’15 6-Jun’15 7-Jun’15 4-Jul’15 5-Jul’15 1-Aug’15 2-Aug’15 Rua Rosa e Silva, No. 137, Apt - 4,Santa Cecilia,São Paulo, Brazil. CEP - 01230-020 Mr.Abhishek Ph - (55) - (11) - 87154930
2 Philippines Manila 16-May’15 17-May’15 6-Jun’15 7-Jun’15 4-Jul’15 5-Jul’15 1-Aug’15 2-Aug’15 Mandarin Oriental Manila Makati Avenue Makati City 1226 Metro Manila Mr.Sandeep : (+63)-917-872-3931
3 Nepal Khatmandu 16-May’15 17-May’15 6-Jun’15 7-Jun’15 4-Jul’15 5-Jul’15 1-Aug’15 2-Aug’15 Khatmandu Mr.ARun
4 Republic of Mauritius mauritius 16-May’15 17-May’15 6-Jun’15 7-Jun’15 4-Jul’15 5-Jul’15 1-Aug’15 2-Aug’15 mauritius Mr.ARun
5 Srilanka Colombo 16-May’15 17-May’15 6-Jun’15 7-Jun’15 4-Jul’15 5-Jul’15 1-Aug’15 2-Aug’15 Colombo,Srilanka Ms.Buddhini :94755108941
6 Canada Toronto 16-May’15 17-May’15 20-Jun’15 21-Jun’15 18-Jul’15 19-Jul’15 15-Aug’15 16-Aug’15 203 Royal Appian Cres, Concord ON 14K513 Mrs.Vala Ph:001 (650) 550-9178
7 USA Boston 16-May’15 17-May’15 20-Jun’15 21-Jun’15 18-Jul’15 19-Jul’15 15-Aug’15 16-Aug’15 Boston,USA Mr.Gaurav
8 UK London 16-May’15 17-May’15 20-Jun’15 21-Jun’15 18-Jul’15 19-Jul’15 15-Aug’15 16-Aug’15 London,UK Mr. Alok - 0044-7933 100 393
9 USA California 16-May’15 17-May’15 20-Jun’15 21-Jun’15 18-Jul’15 19-Jul’15 15-Aug’15 16-Aug’15 12128 Skylark Rd Clarksburg MD 20871 California ,USA Mr.Prashanth Ph : 001 (650) 550-9178
10 USA Arizona 16-May’15 17-May’15 20-Jun’15 21-Jun’15 18-Jul’15 19-Jul’15 15-Aug’15 16-Aug’15 Arizona Mr.Shibu Ph:001 (650) 550-9178
11 USA FLORIDA 16-May’15 17-May’15 20-Jun’15 21-Jun’15 18-Jul’15 19-Jul’15 15-Aug’15 16-Aug’15 FLORIDA Mr.KEVIN Ph:001 (650) 550-9178
12 Bangladesh Dhaka 16-May’15 17-May’15 20-Jun’15 21-Jun’15 18-Jul’15 19-Jul’15 15-Aug’15 16-Aug’15 Dhaka Mr.Arun
13 Georgia Tiblisi 16-May’15 17-May’15 20-Jun’15 21-Jun’15 18-Jul’15 19-Jul’15 15-Aug’15 16-Aug’15 TIBLISI,Georgia Mr.Jay : 5574489339
14 Honkong Honkong 16-May’15 17-May’15 20-Jun’15 21-Jun’15 18-Jul’15 19-Jul’15 15-Aug’15 16-Aug’15 Honkong Mr.Peter
15 SAUDIARABIA RIYADH 16-May’15 17-May’15 20-Jun’15 21-Jun’15 18-Jul’15 19-Jul’15 15-Aug’15 16-Aug’15 RIYADH Mr.MUZAMIL
16 USA North Carolina 23-May’15 24-May’15 27-Jun’15 28-Jun’15 25-Jul’15 26-Jul’15 22-Aug’15 23-Aug’15 North Carolina ,USA Mr.Pradeep Ph : 001 (650) 550-9178
17 USA Virginia 23-May’15 24-May’15 27-Jun’15 28-Jun’15 25-Jul’15 26-Jul’15 22-Aug’15 23-Aug’15 Richmond ,VA ,USA MR.Munawar Ph : 001 (650) 550-9178
18 Asia Singapore 23-May’15 24-May’15 27-Jun’15 28-Jun’15 25-Jul’15 26-Jul’15 22-Aug’15 23-Aug’15 Parkroyal on Beach Road, 7500 Beach Road, Singapore 199591 MR.Balaji
19 Asia Malaysia 23-May’15 24-May’15 27-Jun’15 28-Jun’15 25-Jul’15 26-Jul’15 22-Aug’15 23-Aug’15 Concorde Hotel Kuala Lumpur, No. 2 Jalan Sultan Ismail, 50250 Kuala Lumpur Mr.Balaji
20 Switzerland Zuerich 23-May’15 24-May’15 27-Jun’15 28-Jun’15 25-Jul’15 26-Jul’15 22-Aug’15 23-Aug’15 Geroldsweg , 11 , 8196 WIL ZH Mr.Thilipan : Ph: 00 41 799128861
21 Oman Muscat 23-May’15 24-May’15 27-Jun’15 28-Jun’15 25-Jul’15 26-Jul’15 22-Aug’15 23-Aug’15 Ruwi Hotel ,Muscat Mr.Ramesh : Ph: 00 968 95450157
22 Australia Melbourne 23-May’15 24-May’15 27-Jun’15 28-Jun’15 25-Jul’15 26-Jul’15 22-Aug’15 23-Aug’15 Melbourne Mr.Kalam : Ph: 00 0420879664
23 Germany Ajay 13-Jun’15 14-Jun’15 11-Jul’15 12-Jul’15 8-Aug’15 9-Aug’15 12-Sep’15 13-Sep’15 Frankfut Mr.Ajay : Ph: 00 0420879664
24 Africa Johannesburg 13-Jun’15 14-Jun’15 11-Jul’15 12-Jul’15 8-Aug’15 9-Aug’15 12-Sep’15 13-Sep’15 8,Waldorf2,Center Road, Morning Side, 2196.Johannesburg,Africa Mr.Kamanbedu:074 725 1511, 083 277 3399

Pls contact Vijay Cell:0091-9440089341 , moc.snoitulosdnimartceps|ofni#moc.snoitulosdnimartceps|ofni

Duration : 2 Days (9am to 6pm)

Trainer profile :

Vijay Bhaskar Reddy is an honors Engineering graduate of Bangalore University, MBA from Karnataka Open University and well-known Silicon Valley executive, who has spent the last 18 years experience in Business Process Management, Business analysis, Project Management & Process Improvements at global companies. Vijay is one of about 100 Certified Business analysts Professional Trainers worldwide, and First Certified Business analyst Professional in INDIA. Vijay is the co-author of The "Business Analyst Primer", one of the most widely read book for introduction to Business analysis.

Vijay trains and facilitates BPM Training Course and has trained over thousands of aspirants for the BPM certification Contact program. He has successfully taught this course since the year 2005 with an excellent feedback. Vijay is a resident of Hyderabad, India and travels to South East Asia, Australia, China, London, Singapore, Boston frequently to perform consulting and training assignments.

Pls send us your query , will answer back within 24Hrs: Thanks in advance for contacting us

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